
Infringement Review And Business Support Officer
4 weeks ago
Business Support Officer - support community outcomes and contribute to fair,
consistent decision-making.
Banyule City Council is seeking a temporary part time Infringements
Review & Business Support Officer to join our Municipal Laws team – a role
that blends administrative precision, community engagement, and legal process
knowledge.
This is your opportunity to contribute meaningfully to public
outcomes, while working in a supportive, high-performing and purpose-driven
environment.
What you'll love the role:
As our Infringements Review & Business Support Officer,
you will play a critical role in ensuring Council's infringement processes are
fair, transparent and legally compliant.
You'll manage reviews, support
prosecution matters, and issue permits with accuracy and empathy — helping to
uphold community standards while delivering exceptional customer service.
What you'll do:
Key Responsibilities include:
Provide responsive, accurate and reliable
customer service in line with community expectations and Banyule's Customer
Service Promise.
Proactively participate in the day-to-day
functions of the Municipal Laws Business Support Unit ensuring that it
maintains and continually enhances its performance in providing excellence in
customer service.
Provide responsive, timely and statutory
compliant responses to Local Law infringement reviews, prepare Magistrates
Court briefs and maintain Council's Infringements register.
Prepare comprehensive and detailed Magistrates
Court briefs for Council prosecution matters and effectively record and manage
outcomes.
The working days/hours for this position will be Tuesday,
Wednesday & Thursday working 22 hours per week.
What we are looking for/what you'll bring:
You're a detail-oriented person who thrives in a busy,
collaborative environment.
You bring a strong sense of fairness and consistency
to your work, and your communication skills help you handle sensitive issues
with clarity and empathy.
You're also eager to learn, adapt and support your
team to achieve shared goals.
You'll also have:
Knowledge of the Infringements Act and
Magistrates Court procedures.
Experience with infringement reviews and court
brief preparation is highly desirable.
Post-secondary qualifications in Administration
(minimum standard Certificate III in Business Administration), or similar
discipline.
Knowledge of statutory responsibilities, Acts
and Regulations pertaining to the functions of the Municipal Laws & Public
Assets department.
Competent in the use of a personal computer for
daily duties and the ability to use MS Outlook, MS Word, MS Excel and
Share Point.
Ability to communicate information, both written
and oral, in a clear and concise manner to the organisation and Council's
customers.
Pre-employment requirements
Nationally
Coordinated Criminal History Check
We offer:
Temporary
to 7 August 2026, part-time, job share position working 22 hours per week.
Salary
from $45,030.27 to $52,149.23 per annum plus super (for comparison at full
time this would be $77,785.93 - $90,083.32 per annum plus
super).
Ongoing
learning and development opportunities, including health and well-being
initiatives.
Flexible
work and leave arrangement, hybrid work arrangements.
How to apply
Please submit your resume and a cover letter setting out
your achievements aligned to the Key Selection Criteria in the position
description.
For more information or if you have any questions please contact
Justine Busuttil on 03 9490 4*** or Tahryn Harris on 9490 4360.
Applications close: 10 September 2025 at 11:45 pm.
Why choose Banyule? Join a dedicated team committed
to making a positive impact on our community.
You'll have the opportunity to
drive service excellence, engage with diverse stakeholders, and contribute to
the betterment of our community.
We offer a supportive, collaborative, and
innovative work environment where your skills and expertise will be valued and
rewarded.
Banyule City Council is an Equal Opportunity Employer; we
value diversity and inclusion, and we welcome candidates from all backgrounds.
If you have a reasonable adjustment, support, or access requirement, we
encourage you to inform us through your application or email **********@banyule.vic.gov.au
Our Values: Our employees align their careers
with Banyule because they share our values of respect, integrity,
responsibility, initiative, and inclusion.
They thrive in our strong learning
and development culture, and the positive way we work in partnership with the
community.
Diversity Statement: Our community is made up of
diverse, cultures, beliefs, abilities, bodies, sexualities, ages, and genders.
We are committed to access, equity, participation, and rights for everyone:
principles that empower, foster harmony, and increase the well-being of an
inclusive community.
To discover more about Banyule's commitment to advancing
gender equality in the workplace, please find Banyule's Workplace
Gender Equality Action Plan 2021-2025.
Acknowledgement of the Traditional Custodians: Banyule
City Council is proud to acknowledge the Wurundjeri Woi-wurrung people as
Traditional Custodians of the land and we pay respect to all Aboriginal and
Torres Strait Islander Elders, past, present, and emerging, who have resided in
the area and have been an integral part of the region's history.
Banyule City Council endorses the Uluru Statement from the
Heart in full and accepts the invitation to walk with First Nations peoples, to
a better future for us all.
Child Safe Standards Statement of Commitment: Banyule
City Council is a child-safe organisation committed to the safety and
well-being of children.
Council has a zero tolerance for child abuse.
All allegations and safety
concerns will be treated seriously and acted upon.
As a child-safe organisation
we are committed to providing a child-safe environment where children feel
safe, are empowered, valued and protected.
Council will actively listen to
children, ensuring their voices are heard and considered in decisions that
affect their lives.
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