Facilities Coordinator

Facilities Coordinator

1 x Temp Full-Time until 30 September 2027
SNSW Grade 7/8 ($105,986 - $124,957 plus super)
Locations: Haymarket, Parramatta - travel required from time to time – Hybrid Role

About the role:
The Service NSW property portfolio comprises over
120 sites across NSW including greater Sydney, rural and regional
locations.
Working closely with three Facilities Managers and another
Facilities Coordinator you will coordinate and support the smooth management
and operation of facilities team including work orders, shared facilities
inbox, maintenance of premises, infrastructure, and other resources
to facilitate the efficient delivery of business operations and
services to agreed standards.
Travel to various locations may
be required from time to time so you must have a current
driver's licence.
You may also be required to work out of hours
and participate in the after hours on-call roster.
Key
Accountabilities

Manage maintenance requests – log, track, and coordinate repairs, maintenance, and repairs for quick issue resolution.

Assist with contract management – support with scheduling and overseeing contractors for maintenance tasks, including proactive, planned and reactive work.

Daily Operations - Ensure daily operations run smoothly, with works completed in appropriate timeframes and to priority.

Communicate with stakeholders – keep staff and customers informed about works that may impact their environment and operations.

Support safety protocols – assist with WHS obligations, manage access control, and ensure compliance with policies and regulations.

About
you:

Demonstrated experience in a similar role in facilities management and coordination.
Strong organisational and problem-solving skills, with the ability to prioritise competing demands.
Confidence working with contractors, suppliers, and stakeholders.
A good understanding of building maintenance, safety, and compliance requirements.
Excellent communication skills and a customer-focused mindset.
The ability to work independently as well as part of a team.
Proficiency in Microsoft Office and experience with work order or facilities management systems.

Why work for us?
There are lots of reasons why a role with us is rewarding - working with us gives you: 

The opportunity for meaningful work that matters to all of us in NSW 
We have a hybrid work model (in-office and from home) with opportunity for flexible or condensed hours, with our offices always open to you balancing flexibility and connection
Flexible leave so you can recharge and make time for what counts 
Much more than just a job, you can build a career here 
Access to health and well-being programs including Fitness Passport

We can't wait to meet you 
If this role sounds like you, you can apply by clicking the button 'Apply Online' below - it's a simple online process.
Please attach your resume and a cover letter as well.

Salary Grade 7/8, with the base salary for this role starting
at $105986 base plus superannuation
Click Here to access the Role Description.
For enquiries relating to recruitment please
contact Tiffany Martin via **************@customerservice.nsw.gov.au.
Visit the
to prepare for the recruitment process by accessing
practice application and interview questions based on the focus capabilities
listed in the role description.

Closing Date: Friday 12 September 2025 at 9:59am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives
you the opportunity to help improve government services and be part of reform that
benefits people across NSW.
We are
focused on delivering excellent customer service, digital transformation, and
regulatory reform.
Come join us and influence the future of our great state.
Belong in our diverse and inclusive
workplace
The
strength of our workforce lies in its diversity and embracing difference, while
the key to our success is leveraging the contributions of employees with
different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process.
If you have any support or access needs that may
require adjustments to allow you to fully participate in this selection process
(including an alternate format of the application form) please contact **************@customerservice.nsw.gov.au or 02 9494 8***.
For more information, please visit

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