Records Officer

Our Records Management and Deposition teams are a key support function for the OPP's Legal Practice, providing expert support in technology, people management, and records.
Managing a high volume of electronic and physical records, this team plays a key role in modernising our processes.
This is a rare opportunity to help shape the future of records management within the largest criminal legal practice in Victoria.
Records Officer, Full time ongoing position based in Melbourne.
Applications close on 11:59pm Thursday 28 August 2025.
About the role:
As a Records Officer, you will work closely with the broader Records and Depositions teams to deliver timely and effective service to all staff.
You will be a key point of contact for enquiries and contribute to the effective management of the Office's records and recordkeeping systems.
Your key responsibilities will include:

• Updating and maintaining critical databases, including Open Text Content Manager and our case management systems.
• Managing the flow of incoming information by collecting, scanning, and delivering mail, emails, and other documents.
• Sorting and dispatching external mail and managing the Records counter.
• Preparing files for archiving and disposal, ensuring compliance with retention policies.
• Acting as a first point of contact for telephone enquiries and providing records support to staff.
To be successful in this role, you will have:

• Experience with both electronic and physical records, or a strong demonstrated knowledge of records management principles.
• Excellent communication skills and the ability to build effective working relationships.
• Proficiency in the Microsoft Office suite (Word, Excel) and experience with computerised case management systems.
• A proven ability to be an effective and collaborative team member.
• Sound analytical and problem-solving skills, with a knack for using your initiative.
We are looking for a proactive and detail-oriented individual with a strong customer focus.
You are a natural collaborator who thrives in a team environment but can also work autonomously to solve day-to-day challenges.
About Us:
The Office of Public Prosecutions (OPP) is an independent statutory authority responsible for conducting serious criminal prosecutions across Victoria on behalf of the Director of Public Prosecutions (DPP).
Our team, consisting of over 475 skilled professionals, supports the work of the DPP, the Chief Crown Prosecutor, and Crown Prosecutors.
We strive to be a criminal justice system leader and a dynamic organisation, continually adapting to deliver effective outcomes for our people and the community.
At the heart of the criminal justice system are people – practitioners and the community we serve.
Our vision is to lead in legal excellence, fostering an innovative, supportive environment with a commitment to innovation, collaboration, and professional excellence.
Apply Now:
Applications must contain a resume, cover letter.
You will be required complete the online Key Selection Criteria questions located on the last page of the online application form.
A separate document responding to the key selection criteria is not required.
Applications close on 11.59pm Thursday 28 August 2025.
In accordance with the VPS recruitment process all candidates are subject to complete a pre-employment misconduct screening declaration.
Further information is available on the VPSC website: https://vpsc.vic.gov.au/resources/pre-employment-screening-misconduct-victorian-public-service/
The OPP is committed to building a diverse workforce and an inclusive culture.
People from all cultural backgrounds are strongly encouraged to apply, particularly applicants of Aboriginal and Torres Strait Islander heritage, or those who may experience disability related barriers in securing employment.

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