Footwear Department Supervisor

2 weeks ago

Melbourne, Victoria, Australia Buscojobs Full time
WHO WE AREKnown best as the 'Undisputed King of Trainers', JD Sports reigns as one of the biggest global Sports Fashion brands across footwear and apparel.
Founded in 1981 in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion, now with over 3,400 stores worldwide.
We aim to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.
Since launching in Australia in 2017, we have expanded to 60+ stores across all Australian states and New Zealand, with plans for further growth.
Our mission is to offer unparalleled service and style to all our consumers.
Working at JD Sports is a mindset, an attitude, and a way of challenging the norm.
We do not conform; we create our own path and excel in our field.
We are now seeking talented and passionate individuals to join our team.
THE ROLEThis role operates Tuesday to Saturday with varying hours.
By applying, you confirm your availability to work on these days.
At JD Sports, our customer is at the heart of everything we do.
As a Department Supervisor, you will support the store management team by leading your department in providing exceptional customer service.
You will be responsible for maintaining merchandising and visual standards, as well as sales results within your department.
Leading by example, you will coach and develop your team to deliver excellent in-store experiences.
Your responsibilities include, but are not limited to: Modelting exceptional customer service, every customer, every time Supporting and guiding the team to deliver outstanding service and foster a 'service over task' environment Actively gaining, maintaining, and sharing product and brand knowledge for your department Assisting management in improving financial performance within your department Collaborating with the back of house team to ensure product availability Upholding company standards and delivering store visual excellence WHAT WE'RE LOOKING FOR2-3 years' experience in retail or a similar industry A passion for creating an exceptional service experience and culture for customers A proven track record in driving and exceeding KPIs, with good communication skills with all stakeholders Excellent time management skills to prioritize and execute daily tasks efficiently WHAT'S IN IT FOR YOU?Opportunity to work with some of the best products and biggest sports fashion brands in the market Referral bonus scheme Training and development to advance your career Potential for progression across various areas of the business, including Retail, Support Office, and Distribution Centre Attractive staff discount, available for friends and family Access to our Employee Assistance Program and Mental Health champions One month paid parental leave for full-time employees
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