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Solution Strategist

4 months ago

Melbourne, Victoria, Australia Workday Full time

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

Workday Success Plans (WSP) is a subscription-based offering that includes education, tools, and Workday expertise to help customers reach their business goals faster by focusing on continuous adoption and driving business value from their Workday applications.

The WSP Growth team partners with various Workday field and operational teams to accelerate the sales of WSP, from initial demand to customer acquisition to renewal. This is an outstanding opportunity to be part of an exciting and rapidly growing part of Workday's business.

You'll be joining a global team and reporting to a leader based in Pleasanton. This role will be working across the Asia Pacific & Japan region and require you to travel approximately 25% of the time.

About the Role

As a Solution Strategist for our Workday Success Plans (WSP) organization, you will play a key role in driving the sales and success of the WSP program. In this role you will:

Support go-to-market programmatic efforts to drive WSP Sales

  • Design and implement scalable strategies to drive both customer acquisition and renewal
  • Advance product positioning by crafting new tools and templates, assets, analyses and thought leadership
  • Support ongoing field enablement and educational efforts
  • Represent WSP team at conferences, Quarterly Business Reviews, meetings & functions; present on WSP in group forums to build interest and educate customers

Be an advisor to the Sales Organization

  • Develop relationships across Field Sales, Field Services, and other RevOps functions
  • Serve as key escalation point for field and assist field teams in positioning of WSP (on an as needed basis)
  • Assess sales performance and implement solutions to ensure WSP bookings and revenue targets are appropriately reached

Evolve the WSP offering

  • Partner with WSP Operations / CX teams to implement techniques to measure, articulate and ensure success of existing WSP customers
  • Act as the primary liaison between the WSP organization and the field; capture and structure feedback to support the continuous improvement of the program

About You

Basic Qualifications

  • 5 years of experience in Presales, Value Selling, Business Development, Delivery, Program Management or Customer Success in an enterprise-class customer environment, and experience with SaaS is a plus
  • Experience in technology program management with a focus on sales, business development, or customer success
  • Ability to travel across Asia Pacific & Japan approximately 25% of the time

Other Qualifications

  • Bias for action; experience in a fast-paced, innovative environment
  • Strong consulting skills including excellent communication, storytelling, quantitative modeling, and executive presence
  • Consistent record in leading cross-functional initiatives
  • Solid understanding of vendors, products, and services in the Enterprise application space.



Our Approach to Flexible Work

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process