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Australia Account Manager

3 months ago


Perth, Western Australia RINA Full time

RINA is currently recruiting for a Australia Account Manager (PM/PC) to join its office in Perth,Australia within the Energy Procurement Solutions Division.

Key Accountabilities

Contract Oversight & Lifecycle Management

  • Manage contracts for inspection activities, ensuring they meet both legal and company standards while optimizing profitability and maintaining customer satisfaction.
  • Oversee the entire lifecycle of contracts from initial planning to completion, developing and implementing effective management strategies.

Document Issuance

  • Issue all necessary documents and instructions to ensure the proper execution of contracts, with clear communication of terms and conditions to all relevant parties.

Performance Monitoring & Customer Satisfaction

  • Continuously monitor the performance of contracts throughout the lifecycle, ensuring adherence to contract terms and high standards of service.
  • Prioritize clients' satisfaction by addressing concerns and identifying opportunities for improvement to enhance the client experience.

Data Entry & Stakeholder Communication

  • Ensure accurate data entry into legacy systems, maintaining detailed related to contract activities.
  • Communicate with both internal and external stakeholders, fostering positive relationships with clients, contractors, and other relevant parties.
  • Provide the Technical Recruiting Team with specific requirements to engage vendor inspection and field expediting services.

Risk Management

  • Identify risks associated with contract performance while evaluating and improving contract management processes.

P&L Management

  • Manage the financial performance of accounts, focusing on revenue generation and cost control to ensure overall profitability.
Mission

Contract Manager involves overseeing contracts for inspections, focusing on both profitability and customer satisfaction. The Contract Manager is responsible for the entire lifecycle of contracts, from planning and issuing documents to monitoring performance and ensuring accurate data entry into legacy systems.

Education
Bachelor's Degree in Management Engineering or EconomicsQualifications

Practical experience in contract management, procurement, or a related field. The number of years of experience may vary based on the position's seniority.

- Familiarity with the Energy industry in which the contracts are being managed is often beneficial.

- A solid understanding of contract law principles is important for interpreting and negotiating contracts effectively.

With over 5,600 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project's technical, environmental and safety - and sometimes also economic and financial - sustainability.

At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.

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