Capability Designer

2 weeks ago


Brisbane, Queensland, Australia Bank of Queensland Full time

About the Role
Instructional design is your game, and innovation is your mindset.

You'll be working with the Capability Partner and Specialist and identifying the right learning artefact or on the job tool that delivers on the learners needs in their environment.

Skills across video, e-learn, animation, document design, infographics and facilitation tools are a must.

Your communication style is clear and simple and you have knack for making the complex, easy We like to shake, rattle and challenge the status quo here, so a love for new impactful ways to transfer knowledge is highly valued with the right balance of being pragmatic, efficient and valuing substance and style.


About you Key skills and experiences**- Working with key stakeholders to scope the desired business outcomes, and determine the most appropriate learning delivery method, assessment method and sequence of learning

  • Designing, curating and building learning experiences across all mediums and technologies across technical (compliance, process, system), leadership and customer engagement competencies
  • You're a problem solver, customer centric thinker and have a passion for designing and building engaging learning/communication solutions that are sustainable, repeatable and effective
  • Advanced technical skills to bring your ideas to life (Articulate Storyline, Rise, Vyond video, Microsoft Office, Audio content creation, Canva)
  • Growth mindset
  • Creative problem solving
  • Resilient and adaptable to change
  • Outcome focused
  • Resourceful and proactive in seeking information
  • Comfort with ambiguity

About Us

Bank of Queensland Group is a truly unique group of challenger brands with a purpose - to provide a genuine alternative to Australian financial services for customers and employees.


Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal - to build social capital through banking.

That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.


BOQ Group's inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day.

We embrace difference and believe that our workforce should reflect the customers and communities that we serve.


Since 2021 BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across the BOQ group.

Our Perks

  • Flexible working arrangements
  • Discounted financial products
  • Salary sacrificing options
  • Paid parental leave with no minimum
  • Paid volunteer days
  • Purchase annual leave
  • Discounted private health insurance plan
  • Employee Assistance Program (EAP)
  • Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
  • BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

How to Apply
The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities.

When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.


If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act.

These checks may include, but are not limited to:
identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference:
BOQ03199

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