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HR Supervisor

3 months ago

Newcastle, New South Wales, Australia NSW Government -Department of Education Full time

HR Supervisor, Employee Services
-
Full time ongoing employment opportunity in a vibrant team:


  • Remuneration of $89,707 to $98,982 plus super & leave loading:
-
Flexible working arrangements:

-
Location: Newcastle

About the Department of Education


The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population.

For more information about the Department of Education, please visit NSW Department of Education

EDConnect is the Department's Shared Service Centre, delivering integrated transactional and advisory services (shared services) for the Department.

Organisational performance in EDConnect is underpinned by the 'EDConnect Way' culture - we keep the customer at the centre of everything we do; we collaborate with and support each other to succeed; we take ownership of our work to ensure a quality outcome is delivered; we communicate transparently and listen actively; and we are accountable to each other to develop and grow.


About the role


This role leads and coordinates the effective and efficient delivery of a range of transactional human resource (HR) services in accordance with relevant legislative requirements, policies, procedures and guidelines.

Services include processing pay, leave, allowances, separations and recognition of service for permanent, temporary and casual employees.

The role ensures team and unit objectives are met and analyses processes and system outcomes to ensure compliance with industrial instruments and continuous improvement in service aligned to Departmental priorities and reform programs.


Essential requirements of the role

  • Expertise across a range of HR functions and an ability to resolve complex problems.
  • Appropriate tertiary qualifications in Human Resources or Business Administration or a relevant discipline, and/or demonstrated successful experience in stakeholder/customer engagement in a Shared Services/Contact Centre environment

Key knowledge and experience

  • Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

About you
Are you looking for a new opportunity in 2023?

We're always looking for positive, solution focused, driven people to join our team

  • A strong desire and ability to work collaboratively to develop team capability and performance;
  • Commitment to and experience dealing with change in a proactive, positive and dynamic manner;
  • Excellent verbal and written communication skills to engage with customers and stakeholder at all levels

Benefits

  • Opportunity to make a difference at Department of Education
  • Flexible worklife balance
  • Competitive salary
  • 35 hour week

How to apply
Attach a resume (maximum 5 pages) and a cover letter (maximum 3 pages) outlining how you meet the requirements and capabilities of this role as well as providing answers to the 2 pre-screening questions below:

Targeted Question 1
Tell us about a time when you had to deal with a team member resisting change? What techniques did you utilise and what was the outcome?

Targeted Question 2


Describe a time you were asked for or involved in coming up with solutions to manage a system related problem.

What was your role and how did you approach this?

Closing date: 13 April 2023 at 11:59pm.

  • A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months._