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Accounts Reconciliation Coordinator

3 months ago

Bayswater, Australia Paccar Full time

ABOUT US PACCAR Financial and PacLease **provides financial services and leasing products for purchases of PACCAR's vehicles through an extensive dealer network throughout Australia.

THE OPPORTUNITY
This is an incredible opportunity for a motivated and collaborative individual to join our high-performing Credit Team.


Join a dynamic, fast-paced environment, using your exceptional attention to detail and outstanding problem-solving skills to ensure debts due to PACCAR Financial are paid in a timely manner.

Ensuring all processes are streamlined for efficiency and team members are appropriately skilled for their roles.

KEY RESPONSIBILITIES

  • Develop and maintain strong customer relationships, liaising with customers to clear overdue payments.
  • Monitor assigned retail customer accounts to ensure Past Dues are minimised.
  • Prepare monthly collections strategy and review customer payment trends.
  • Recommend issuance of Letters of Demand and Repossession Notices as appropriate.
  • Undertake skip tracing to confirm borrower's current address, when and where the asset is stored to increase the Repossession Agent's chances of recovering the asset.
  • Partner with cross functional teams to identify development solutions/training and streamline processes.
  • Assist Manager with regular follow up and management reporting of customer residual debts following loan foreclosures.
  • Prepare aged trial balances to be presented and assist in coordinating repossession activities.
  • Monitor transactions and customer interaction for any signs of suspicious activity.

ABOUT YOU

  • Experience liaising with vehicle repossession agents or ex Repossession/Commercial Agent experience advantageous.
  • Previous experience in debt and loss recovery.
  • Demonstrated positive stakeholder management capability.
  • Superior problemsolving skills and people skills.
  • Excellent negotiating skills
  • Ability to think on your feet and display patience.
Excellent customer service and communication skills, along with a positive attitude are a necessity for this role.

WHY US?

In return, PACCAR offers great working conditions, a friendly team environment, an excellent salary package including generous superannuation, salary sacrifice, corporate health benefits, education support and long-term employment and career opportunities.


Job Reference:
PACAUSLVL103544