Language Services Coordinator

2 weeks ago

Melbourne, Victoria, Australia Think HQ Full time
It's a fun, challenging gig.

The kind where you'll meet inspiring people, learn about things you may never knew existed, and go home each day feeling like you've done something good.

We support and respect one another, so everyone — no matter how long you've been here — is given room to speak up and share ideas.

Language Services Coordinator

  • Melbourne
  • CultureVerse


 City
  • Melbourne
  • Department
  • CultureVerse
  • Job DescriptionWe're looking for a Full Time Language Services Coordinator to join CultureVerse and our mission of using communications campaigns to ensure every Australian in our diverse community is included and represented.


We are the specialist multicultural communications arm of Think HQ, a full-service agency committed to creating inclusive communications, and working on projects that produce positive outcomes.

We work closely alongside a range of experts, from public relations to creative to First Nations engagement.


In this role you'll be responsible for managing the timely flow of all localisation project actions from initiation to delivery.

You will demonstrate exceptional communication skills, working with all stakeholders to ensure that projects meet customer expectations, budget and time requirements.


  • About the roleSome of the tasks you'll be responsible for as Language Services Coordinator include:
  • Ensure translations and checking jobs are initiated and finished within set deadlines.
  • Liaise with translators and other vendors to secure translation works.
  • Coordinate localisation with internal and external stakeholders to ensure high quality outcomes.
  • Support and guide vendors throughout translation services, remaining flexible as requirements change
  • Demonstrate meticulous attention to detail and Quality Control to ensure that all jobs have been completed correctly. This includes all translations, revisions of translations, graphic layouts, video captioning and all other adhoc work as required.
  • Provide vendors with clear instructions and set expectation of outcome.
  • Provide contextual notes to vendors to ensure the source message is wellunderstood.
  • Proactively identify and address problems with translators and translation, escalating concerns and issues to the Localisation Director as necessary.
  • Support Localised Production projects by booking talent and managing production schedule and talent.

About Us
CultureVerse is the specialist multicultural communications and engagement arm of Think HQ.

We use communications to drive positive outcomes for people, create positive change in behaviour and culture, and foster a more inclusive community.

We unapologetically seek out work that will have a genuine positive impact. We all know where we are headed, and we're united by our mission to make change. Our growth is underpinned by our values.


We're a diverse bunch; ex-journos, filmmakers, social researchers, PR professionals, community engagement specialists, writers, animators, designers, and strategists who love what we do.


We're a genuinely collaborative, full-service communications agency working across public relations, advertising, multicultural communications, web design, animation, film and audio production.

Our skills are diverse, but we're all united by our passion for projects that deliver positive outcomes for people, places and the planet.


  • About you
  • Studying towards, or an interest in linguistics and/or translation and interpretation
  • Knowledge of additional languages other than English
  • You have a strong quality focus and are able to do precise, accurate work under pressure.
  • You have excellent organisational skills and proven abilities in project management.
  • You are able to manage several projects simultaneously and respond to changes in work priorities and/or project schedules in a flexible and responsive manner.
  • You have excellent communication skills.
  • You are a strong team player in a multicultural environment.
  • Don't worry if you don't tick every requirement on this list our priority is a talented and motivated individual with a positive attitude and who is willing to learn, grow and collaborate. We're looking for someone who is a great fit for our team in values and personality._

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