Accounts Receivable OfficerHybrid

2 weeks ago

Norwood, Australia Zenitas Healthcare Full time

Who we are:

Connections – with our customers, our people, and the communities we serve – are at the centre of everything we do. Put simply, our business is focused on people, and empowering them to live healthier, happier, and more independent lives.

We established Zenitas in 2016 with the aim of providing people with quality health and care services in their own homes and in the community. The name 'Zenitas' comes from Latin and means 'peak health' – something that factors into everything we do.

Zenitas has grown through acquisitions of like-minded, customer-focused businesses, to offer a diverse range of services that include aged care, disability services and accommodation, general practice medicine, physiotherapy, occupational therapy, podiatry, speech pathology, and dietetic services.

The Opportunity

We have an exciting opportunity for an Accounts Receivable Officer to join our team. This role will be supports the Head of Accounts Receivable (Claro) in the end-to-end management of accounts receivable processes for complex revenue streams. Key funders of Claro's disability and aged care services include the National Disability Insurance Agency, Traffic and Accident Authority (Victoria), iCare (New South Wales) Lifetime Support Agency (South Australia) and the Department of Health.

You will be responsible for, but not limited to:

  • Monitor overdue debtors and follow up to ensure payment in a timely manner.
  • Oversee the timely claiming from various funder portals and collection of debt from plan managers and clients.
  • Regular communication with customers regarding outstanding accounts, responding to enquiries, resolving billing disputes, and providing assistance with payment-related issues.
  • Generating regular reports on debtor performance for leadership team.
  • Maintaining accurate and up to date records of customer correspondence and other relevant documentation in compliance with company policies.
  • Assisting team with payment receipting and reconciliation where required.

To be successful in this role you will have:

  • Experience of 2+ years in a high-volume environment within Healthcare or Aged Care industry
  • Excellent computer literacy including use of ERP (e.g. Technology One) and MS Office (including Excel)
  • Strong critical thinking and problem-solving skills
  • High level of drive, motivation, and initiative
  • Excellent organisation and time management skills
  • Excellent oral and written communication

Additional Requirements:

  • National Police Records Check
  • NDIS Worker Screen or willingness to obtain
  • Evidence of work rights
  • Preparedness to undertake some intra and interstate travel

What's in it for you:

  • 9-day working fortnight for real work-life-balance
  • Opportunity to work for the nation's largest health and aged care provider, with a rapidly growing and progressive vision
  • Friendly team environment with a great community care spirit
  • Free annual flu vaccination
  • Employee Assistance Program for staff and their families

How to apply

To apply select the 'apply' button below and you will be redirected to our website to commence your application.

Please note: Candidates may be shortlisted and interviewed prior to closing date, apply today

"We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant"

We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people.

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