Collections Officer

1 week ago


Southbank, Victoria, Australia Fuse Recruitment Full time
Collections Officer

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Location:

  • Southbank
  • Victoria
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Work Type:

  • Permanent
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Salary:

  • AU$ AU$67500 per annum + Super
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Reference:

  • 23639
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_Our client is an Australian based Long Service Leave provider with a mission is to administer Long Service Leave benefits by providing security, accuracy & responsiveness to members in a cost-effective manner._


As a Collections Specialist, you will be the first point of contact for companies to educate them on how to administer Long Service Leave to their past employees according to Australian Legislation.


What are the benefits?

  • Competitive Salary Package
  • Strong teambased culture with ongoing training and support.
  • Flexible working from home arrangements
  • Longterm career available with opportunities to grow within the business
  • Modern office environment.

What you will be doing:

  • Conduct outbound and inbound collection calls in high volumes
  • Take endtoend accountability for accounts assigned to you
  • Understand and comply with all regulatory requirements and quality standards
  • Strong attention to detail and integrity

What do you need?

  • Experience in a collections environment assisting and responding to those in debt
  • Experience in a customer service environment either over the phone or face to face, in a valuesbased organisation
  • Exceptional communication and interpersonal skills
  • The willingness to go "above and beyond" for our customers
  • The ability to work in a fastpaced environment, negotiate, handle multiple priorities and manage expectations
  • At Fuse, we specialise in recruitment for the wealth management and insurance industries and actively source for a broad range of established clients. If you are a financial planning, mortgage broker, or claims professional looking for your next opportunity, we'd love to hear from you_
  • If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role_


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