Service Support Compliance Officer

1 week ago

Southbank, Victoria, Australia MICM Real Estate Full time
Join one of the biggest Real Estate Agencies in Southbank

  • Excellent entry level full time opportunity with plenty of training
  • Down to earth & friendly office environment

About us
We are the premier Real Estate Agents for inner city living in Melbourne.

Successfully operating for over 30 years, we offer a full service delivery of sales, leasing, property management, owners corporation and insurance.

Our culture of innovation and collaboration provides the ideal platform for you to develop your skills and take your career to the next level.


About the role


We are currently seeking a Service Support Compliance Officer responsible for liaising with MICM Contractors engaged for compliance and other compliance areas for the Property Management Department.


Responsibilities will include...

  • Liaising with Contractors engaged by MICM for compliance as per the Residential Tenancies Act (RTA), in relation to Smoke Alarms, Electrical and Gas Safety Checks, Insurance and any other areas as directed.
  • Organizing keys and or key lists for Contractors to collect and ensuring all keys are returned and put away in a timely manner.
  • Liaising with relevant stakeholders in relation to any maintenance that is identified during the safety checks and ensuring that repairs are completed as per the timelines of the RTA legislation.
  • Maintaining accurate records and notes in Reapit.
  • Monitoring and reporting for all compliance inspections.
  • Escalating any highrisk issues (inspections overdue by 45 days or more) to the Department or General Manager in a timely manner.
  • Undertake other duties as required and ensure that all tasks are completed accurately within a timely manner and with a professional and ethical approach.

What you need to succeed in the role...


Demonstrate initiative in ownership of the role, following up on invoices with contractors, overdue inspections and driving the performance of the contractors providing the compliance services.


  • Accurate data entry.
  • Sound Computer literacy in SharePoint, Outlook, Word and Excel.
  • High level of organizational skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Flexibility, time management and the ability to work with mínimal supervision
  • High level of accuracy and attention to detail.
  • Excellent communication skills with the ability to work collaboratively within a team.
  • Ability to accurately interpret legislation and terminology relating to Property Management.
  • Initiative and problem solving ability.
Your proactive nature and strong work ethic will ensure success in this fast paced role.

In return, we offer the opportunity to be part of our vibrant team working in a stimulating role that allows you to grow and progress your career.

Don't miss out on this fantastic opportunity to work within one of the largest and most successful real estate organisations

Please submit your covering letter and CV for consideration by clicking on the
'Apply' button below.

_You must be legally permitted to work in Australia to be eligible for this full time role. Successful applicants will be required to complete a background check (including criminal history) before starting the job. _
**_Applications from agencies won't be considered._

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