Account Specialist

2 weeks ago

Sydney, New South Wales, Australia Tyro Full time

Why work for us
We're not just like every other bank.

Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.

Tyros are a highly collaborative mix of people.

You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business.

Our over 600 strong team of Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all.

Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of payments and commerce for Australian businesses.

Take a look here what it's like to work at Tyro


A little bit about the function you will be a part of*The Customer Success team is a huge part of Tyro's growth and success and responsible for managing a portfolio of Retail and Hospitality customers who are medium and above in size.

We actively maintain a strong culture that allows us to be more flexible and offer our customers a higher level of service than other banks.


Your accountabilities
Reporting to the Customer Success Manager, you will be a vital member of the Account Management team. Working alongside Customer Success Specialists, you will support the retention and engagement initiatives for our Tyro Customers.

This newly created role will ensure that Tyro is providing a superior service to all our existing customers. This role is blend between administrative support and customer engagement.
Take a look what it's like to be part of the Tyro team.

Main activities

  • Assist with Banking enquiries, discussing the KYC process for clients interested in banking, lending manual assessments
  • Providing support to the customer's Post Boarding journey for new to Tyro customers
  • Engage our customers via various backbook calling campaigns such as:
  • Lending Awareness Campaigns
  • TBA Awareness Campaigns
  • Increasing the take and use of the Tyro App
  • The recruitment of pilot participants for upcoming products
  • Strategic retention calls based on transaction data
  • Provide administrative support in areas such as:
  • Rate review process by creating quotes
  • Time sensitive administrative tasks such as Add / Remove forms, Direct Debit changes

Perks & Benefits
We offer some amazing employee benefits such as a flexible working environment with a mix of in-office and remote working, learning & development opportunities for professional and personal development, 16 weeks paid primary carers leave, 12 weeks paid secondary carers leave, annual team based volunteer day, novated leasing, social events which includes multiple craft beer kegs (selection of beers carefully selected by our beer connoisseurs), wide selection of wine, variety of snacks and a ping pong table, selection of board and video games and many more

Our Story

Launching in 2003, Tyro has grown to become Australia's largest EFTPOS provider of all ADIs outside the big four banks.

With over g00 staff, $34 billion in transactions in FY22, we're much more than an EFTPOS provider - Tyro is an Australian bank and operates under the supervision of the Australian Prudential Regulation Authority (APRA).

With
10 industry firsts to market, Tyro is a leader in credit, debit and EFTPOS card acquiring, Medicare and private health fund claiming and rebating services to Australian businesses.


Values

Wow the Customer:

  • We love our customers and we want them to love us too.

Be Good:

  • We're open and transparent, and we do the right thing even when nobody's watching or it's really hard.

Commit to Greatness - We think big, move fast and dare to be different. We're always asking "what's next?"

Stay Hungry - We ooze passion and determination and we play as a team to win.

Win Together - We are a united team. With growth mindsets and without ego, we embrace diversity to collaborate, innovate and accelerate.

Privacy and Submitting your Application*- Tyro does not accept unsolicited agency CV's. Please do not forward resumes to the team if you are not one of our listed preferred recruitment partners. Tyro is not responsible for any fees related to unsolicited resumes._

  • Accounts Payable Specialist

    2 weeks ago

    Sydney, New South Wales, Australia SustainRecruit Full time

    Classification:Accounting & FinanceJob Location: Sydney NSWContract Type:ContractSalary:$80,000 + SuperJob Title: Accounts Payable SpecialistContract Type: 12-month Ongoing Day Rate Contract with the Possibility of Permanent roleLocation: 4 Days Remote Work, 1 Day On-Site in Surry HillsSalary: $80,000 + SuperCompany Overview: My client are a dynamic and...

  • Specialist, Accounts

    2 weeks ago

    Sydney, New South Wales, Australia Adidas Full time

    Purpose & Overall Relevance for the Organisation:Key Responsibilities: Using strong business acumen to drive the top and bottomline number and deliver market share gains. Drive account growth and profitability by assessing and building on areas of momentum; capitalise on product/pricing opportunities and course correct with innovative sales tactics to...

  • Accounts Receivable Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Domain Group Full time

    Accounts Receivable Specialist - Sydney Office - Permanent Full TimeWe have a great opportunity for an Accounts Receivable Specialist to join our finance team at Domain. Based in Sydney, you will play a crucial role in ensuring the accuracy and efficiency of our accounts receivable processes. Your primary responsibilities will include supporting the National...

  • Sales Account Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Nestle Operational Services Worldwide SA Full time

    Nestlé Health Science was created in 2011 by Nestlé, the leading food and beverage company. We are a unique health science company focused on advancing the role nutrition plays in changing the course of health for consumers, patients and healthcare professionals. Focused on delivering quality-of-life benefits through nutritional solutions, we harness...

  • Specialist Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia GSK Full time

    Site Name: Australia - NSW - Sydney MetroPosted Date: Mar About GSKGSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together. Our success absolutely depends on our people. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. Where...

  • Forensic Accounting Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Commonwealth Bank Full time

    Forensic Accounting Specialist12 month Fixed Term ContractLocation: Melbourne or Sydney At CommBank we believe in working somewhere that works for you. We have many flexible working options available so talk to us about which arrangements could work best for you. _You are a curious and enthusiastic individual with an Analytical mindset.We are a dynamic,...

  • Clinical Account Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Philips Full time

    Job Title: Clinical Account Specialist - Peripheral Vascular Devices NSWPhilips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2025. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.We have an opportunity for...

  • Account Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Tyro Full time

    Why work for usWe're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and...

  • National Accounts Payable Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Budage Pty Limited Full time

    The Finance teamOur Finance group is responsible for delivering sound financial advice to all areas of the firm. The Finance team is a professional, motivated and focused team delivering sound financial advice and a flexible and practical financial and administration service to all areas of the firm.The roleWe currently have an exciting opportunity for a...

  • Accounts Receivable Specialist

    2 weeks ago

    Sydney, New South Wales, Australia KAYAK Full time

    About KAYAK:KAYAK, part of Booking Holdings (NASDAQ:BKNG), is the world's leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car, cruise, or vacation package. We're also transforming the in-travel experience with our app and new accommodation software.As an employee of KAYAK,...

  • Accounts Payable Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Technogym Full time

    Our CompanyTechnogym inspires 55 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the wellness lifestyle of exercise, a balanced diet, and a positive mental approach, Technogym has rapidly grown into a success story of over 2,400 employees at 14 branches, expanding to more than 100 countries...

  • Inventory Accounting Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Charterhouse Full time

    Inventory Accounting Specialist- The world's largest volunteer organization*:$71 per hour + Super:- Olympic Park | WFHYou will be calculating the value of a company's inventory. Basically, its function is to monitor the net worth of goods and maintain accurate records at all times also to help company determine its profitability and ensure accuracy in...

  • Sem / PPC Account Specialist

    2 weeks ago

    Sydney, New South Wales, Australia BeFound Digital Marketing Full time

    We are currently looking for a highly skilled SEM / PPC specialist to join our team. As a Google Premier Partner, we specialist in creating performance driven Google Ads-Adwords, Shopping, Display and YouTube Ads.This role is based in the amazing Manly beach. So, if you're looking for a better work-lifestyle and enjoy a swim or surf at lunch or after work,...

  • Accounting Policy Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Allianz Australia Full time

    Accounting Policy Specialist |Fixed Term Contract till May 2024 | Location - Sydney CBD, NSWAs theYou'll be responsible for: Collaborating with respective Product Owners across Finance and the business who are responsible for operationalising information requirements to meet ongoing compliance with accounting standards. Leading engagement with external...

  • Forensic Accounting Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Commonwealth Bank Full time

    Permanent Full Time Opportunity You will have a passion for advocating for customers, engaging with internal and external stakeholders and ensuring fair assessment and compensation outcomes for our customers. We are a team that builds a brighter future for all by championing fairness and care.See yourself in the teamCustomer and Community Advocacy (CCA) sits...

  • Fund Accounting Specialist

    2 weeks ago

    Sydney, New South Wales, Australia UBS Full time

    Australia Operations Asset ManagementJob Reference #BRCity SydneyJob Type Full TimeYour role Are you great with numbers and have sharp analytical skills? Are you detailoriented, precise in your working style and motivated to understand interdependencies and to question them? Do you have a fund accounting/operations background in the finance sector? To...

  • Forensic Accounting Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Commonwealth Bank Full time

    At CommBank we believe in working somewhere that works for you. We have many flexible working options available so talk to us about which arrangements could work best for you. _You are a curious and enthusiastic individual with an Analytical mindset.We are a dynamic, growing team who are passionate about doing what's right for customers.Together we can be...

  • National Accounts Payable Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Clayton Utz Full time

    Clayton UtzFor over 180 years, our confident approach to complex transactions and litigation has seen us grow into Australia's leading independent law firm, with 178 partners and over 1,600 employees across six offices. Now, we continue to build our reputation for innovative and incisive legal advice.With a genuine commitment to client service, we are...

  • Technical Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Ignite Specialist Recruitment Services Full time

    Contract TypePermanentReferenceBH-369648IndustryITSalaryper annum - Min: AUD Max: AUD 150000- Iconic Australian organisation:- 2 Roles:- Highly competitive salaryOne of Australia's most iconic and integral companies is looking to bring on- 2 Technical Account Managers to- work between their technical teams and external customers. In this role, you will be...

  • Billings Specialist with Accounts Receivable

    2 weeks ago

    Sydney, New South Wales, Australia Etainsolutions Full time

    Location:Sydney CBD - Hybrid RoleOpen to:Holders of full Australian work rightsThis highly respected software Company house seeks a talented Billings Specialist who has had AR exposure.You will be joining the Finance team, and reporting to the CFO, your primary responsibilities will be Billings and Accounts Receivable, This is an autonomous role that offers...