Centre Manager

1 week ago


Mackay Regional, Australia Caravan Fix PTY Full time

Ready to level up from estimating to centre manager? As our new centre manager, you will lead a dedicated team, oversee project execution, and contribute to the success of a well-established, nationwide repair centre.

If this sounds like something you are interested in, Apply through SEEK or send us your cover letter and resume to: or

About the Role:

  • Lead and mentor team to ensure safety management, quality compliance and resource efficiency.
  • Ensure a high level of service to customers, insurance partners and manufacturers.
  • Planning and managing production schedule.
  • Delivering on production schedule within expected time frames and to budgeted revenue targets whilst controlling costs.
  • Ensure quality assurance and best practice repair methodology protocols are strictly adhered to.
  • Develop and maintain relationships internally with the team and externally of the business to foster growth.
  • Undertake and submit accurate and inclusive off/onsite repair estimates.
  • Determine best repair method for damage and identify correct parts for replacement.
  • Work with Parts Interpreter, ensuring parts are sourced in a timely manner.
  • Coordinate with and support customer support team and operations
  • Ensure a high level of quality and service to customers and clients.
  • Develop and maintain client, supplier, and team member relationships.

About you:

  • Experience in similar management role.
  • Strong commercial acumen and proven track record delivering KPIs.
  • Strong communication and customer management skills.
  • Experienced training and mentoring people.
  • Proactive approach monitoring adherence to process and improving outcomes.
  • Strong relationship management skills with ability to communicate with stakeholders across all facets of business.
  • Familiar with industry quoting software including iBodyshop.
  • Insurance Claims and Assessing knowledge desirable.
  • Demonstrated knowledge of caravan repair methodology and parts.
  • Eye for detail and quality workmanship.

What we can offer you:

  • A team environment that supports each other.
  • Fun social events to connect with your team members.
  • Collaborative work environment with opportunities for growth.
  • Competitive compensation package.
  • Long Term career stability
  • Full time – Mon to Fri

About us:

At Caravan Fix, we're not just a caravan repair shop; we're a community of professionals dedicated to setting new standards in the caravan repair industry. Our core values - we do what we say, we achieve together, we take pride, we find a better way, we forge ahead, and we dare to be different - drive us to excellence every day. We are a growing entity within a nationwide repair network. With exciting partnerships with key insurance companies and a commitment to continuous improvement, we are poised for growth. If you're ready for a fresh start with a dynamic, forward-thinking company, this is your opportunity.


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