Centre Manager

1 week ago


Mackay Regional, Australia Caravanfix Full time

Ready for the next step in your career? Become a centre manager with us

Lead a dedicated team, manage project execution, and play a crucial role in the success of our well-established repair centre.

About the Role:
- Lead and mentor team to ensure safety management, quality compliance, and resource efficiency.
- Provide excellent service to customers, insurance partners, and manufacturers.
- Plan and manage production schedule effectively.
- Deliver on production schedule within deadlines and budget while controlling costs.
- Ensure adherence to quality assurance and repair methodology protocols.
- Build and maintain relationships internally and externally to drive growth.
- Prepare accurate off/onsite repair estimates.
- Identify best repair methods and parts replacement.
- Collaborate with Parts Interpreter for timely parts sourcing.
- Support customer service team and operations.
- Maintain high standards of quality and service for customers and clients.
- Cultivate client, supplier, and team relationships.

About you:
- Previous experience in a similar management role.
- Strong commercial acumen with a track record of meeting KPIs.
- Excellent communication and customer management skills.
- Proficient in training and mentoring individuals.
- Proactive in process adherence and outcomes improvement.
- Skilled in relationship management across all business areas.
- Knowledge of industry quoting software like i Bodyshop.
- Desirable expertise in Insurance Claims and Assessing.
- Familiar with caravan repair methodology and parts.
- Detail-oriented with a focus on quality work.

What we offer:
- Supportive team environment.
- Engaging social events to connect with colleagues.
- Collaborative workspace with growth opportunities.
- Competitive compensation.
- Long-term career stability.
- Full-time position from Monday to Friday.

About us:

At Caravan Fix, we're not just a caravan repair shop; we're a community of professionals dedicated to setting new standards in the industry.

Our core values drive us to excellence every day - we do what we say, achieve together, take pride, find a better way, forge ahead, and dare to be different.

We are part of a growing nationwide repair network with key insurance partnerships and a focus on continuous improvement.

If you're looking for a fresh start with a dynamic company, this is your chance.


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