Executive Manager Motor Claims Partnership

2 weeks ago

Sydney Inner Suburbs, Australia Suncorp Group Full time
Executive Manager role within high performing Insurance function

  • Permanent Opportunity


As the Executive Manager Motor Claims Partnerships you will be responsible for driving exceptional cost and claim outcomes by leading and empowering a team focussed on the delivery of Best in Class customer, cost and risk mandates.


Reporting to the Head of Repair & Supplier Performance, you will manage a National suite of suppliers across the supply chain including Mobility, Salvage, Mercantile, Legal, and ancillary services, along with providing strategic support to the operational repair teams and Suncorp repair network.

This role is fundamental in the development and execution of the business strategy and impacts financial success through timely management of Supplier performance and strategy.


You will be highly communicable while developing and maintaining key relationships with internal and external stakeholders, including Motor Claims LT, Suppliers, Risk & Procurement teams.


What you'll do (in a snapshot)

  • Design and deliver the Motor Claims Customers (MCC) supply chain strategy, including Horizons 13 ambition and repair market shaping activities.
  • Identify and shape the MCC partnerships ecosystem, ensuring inconnectivity between repair and claims support services (towing, hire car, glass, recoveries & settlements).
  • Manage, investigate and external knowledge on emerging industry trends (domestic and global) to inform the supply chain strategy.
  • Support supplier management, including ongoing contract management and control, collation of performance data (through overseeing supplier performance data collection and analysis) and plan and execute supplier meetings, as required.
  • Keeping up to date with any relevant regulatory changes and impacts to ensure supply chain meets compliance requirements to mitigate risks
  • Completion and maintenance of supplier risks assessments and other artefacts
  • Contribute to the design and delivery of the Parterships pipeline of initiatives to enhance customer, cost and quality benefits.
  • Maintain a Supply governance and control framework that ensures contract and performance compliance by suppliers
  • Maintain supplier performance profiles through scorecard reporting, formal meeting interactions, quality benchmarking, etc.

What you'll bring (qualifications & experience)

  • Tertiary qualifications in business or commerce related discipline (mandatory)
  • MBA (desired) Experience (minimum type and level of experience required to perform the role)
  • Minimum 10 years Management experience leading largescale supply performance (mandatory)
  • Minimum 5 years Smash Repair or related industry supply chain experience (desired)
  • Minimum 5 years Insurance experience (desired).

What we can offer you
Suncorp's employee benefits are designed to support, empower and reward our people.

Some of our benefits include:
-
Employee discounts and rewards - exclusive offers on more than 400 of Australia's large retailers including Myer, David Jones, Coles and Woolworths. We also offer discounts across our brands and various products including Suncorp Bank, Suncorp Insurance, AAMI, Shannons, Apia and GIO.
-
Study support
  • We encourage external learning and offer study support to eligible employees, so you can continue to broaden your career opportunities while you work.

-
Parental Leave
  • All permanent employees who are primary carers are offered 20 weeks parental leave.

-
Wellness
  • We offer a wide range of initiatives to promote our employees' health and financial wellbeing. This includes discounts on major brand health insurance, as well as discounted gym membership plans for our people.
It's worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits, Click Here

Advertised: 29 Jan 2024 AUS Eastern Daylight Time

Applications close: 19 Feb 2024 AUS Eastern Daylight Time

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