Motor Claims Consultant

2 weeks ago

Inner Suburbs Brisbane, Australia Robert Walters Full time

This role offers the chance to work within a professional environment where you will be responsible for the end-to-end management of motor fleet claim files, including claims assessment, investigation, and resolution.

This is a fantastic opportunity to utilise your strong customer service experience skills in a supportive and energetic team environment.


What you'll do:


As a Motor Claims Consultant, you will play an integral role in managing motor fleet claim files from start to finish.

This includes assessing, investigating, and resolving claims while liaising with various stakeholders such as clients, claimants, and service providers.

You will also be tasked with providing insightful analysis of claims when needed and preparing necessary correspondence to advance or resolve claims.

Regular review and update of claims information will be part of your daily responsibilities. Your advanced Excel and Word skills will be put to good use in managing data effectively.

  • Endtoend management of motor fleet claim files, including claims assessment, investigation, and resolution
  • Liaising with clients, claimants, and service providers
  • Providing analysis of claims as required
  • Preparing necessary correspondence to advance/resolve claims
  • Regularly reviewing and updating claims information as required
  • Utilising advanced Excel and Word skills to manage and organise data effectively

What you bring:
The ideal Motor Claims Consultant brings a wealth of experience in motor claims management. You have strong customer service experience which you use to build relationships with clients, claimants, and service providers. Your excellent communication skills allow you to liaise effectively with all stakeholders involved in the claims process. You are proficient in using advanced Excel and Word tools to manage data efficiently.

Your highly developed interpersonal skills enable you to work well within a team setting while your ability to be self-motivated ensures you produce a high standard of work with accuracy and attention to detail.


  • Experience in motor claims management is highly desirable
  • Strong customer service experience is essential
  • Proven stakeholder management skills are required
  • Advanced Excel and Word skills are necessary
  • Excellent communication skills, both oral and written are crucial
  • Highly developed interpersonal skills are important
  • Demonstrated team ethic, orientation, and awareness are vital
  • Ability to be selfmotivated and produce high standard work demonstrating accuracy and attention to detail

What sets this company apart:


This company is renowned for its leading training and development program, offering employees the chance to grow and develop within a professional environment.

The company places great emphasis on career progression, ensuring that your career path really matters. They also offer a genuine work-life balance, understanding the importance of personal time in maintaining employee satisfaction. Furthermore, they boast an energetic and supportive team environment, fostering a sense of community and collaboration amongst staff.

What's next:
Ready to take the next step in your career? Don't miss this exciting opportunity

Apply today by clicking on the link. We can't wait to hear from you

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Casey Reilly on for a confidential discussion.

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