Centre Operations Manager

2 weeks ago

Melbourne, Victoria, Australia Lifeblood Full time
  • Reporting to the Donor Centre Manager, be part of a leadership group leading a large team to deliver exceptional service to our donors.
  • Permanent, full-time opportunity.
  • Competitive compensation and salary packaging benefits.
  • Located at our Melbourne CBD Donor Centre, VIC.

Discover life-giving possibilities

Lifeblood is more than just a job or a career, it's an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.

About the role

As one of the donor centre's senior people leaders, you will work closely with the Donor Centre Manager (DCM) to foster a positive work environment where all team members can thrive. To achieve this, you will assist in identifying new talent for the donor centre, support staff development, encourage high performance and sustain a culture of recognition. In this role, you will guide and support the team with strong people leadership skills, using human-centric and empathetic management approaches. The Centre Operations Manager is responsible for supporting the DCM in leading and managing the Clinical team to achieve business requirements while providing the best experience for the donor every time.

Sound interesting? Here's what we're looking for:

  • Proven success in the leadership of people, including the ability to understand and relay strategic objectives, experience in coaching, development, and performance management of employees to deliver results.
  • Proven ability to take the team on a journey through an ever-transforming work environment.
  • Well-developed problem-solving and influencing skills with a willingness to challenge existing practices.
  • Excellent communication and interpersonal skills
  • Willingness to take action and be accountable for actions and decisions.
  • Self-motivated and able to work independently with minimal supervision.
  • Skilled in the use of Microsoft Office programs

Thrive in a diverse culture that cares for your wellbeing

We're a diverse and inclusive bunch. We're proud to foster an environment where all people can come together to achieve their very best. We place our employees wellbeing at the forefront and express gratitude and care for one another. As part of the Lifeblood team, you'll have access to:

  • A range of salary packaging benefits including the option to package up to $15,900 of your salary
  • Ability to purchase additional annual leave
  • Discounted private health cover with fantastic corporate benefit
  • Discounted access to 1,430+ gyms & pools all over Australia
  • Employee Assistance Program; Free, 24/7 and confidential health, safety and wellbeing support
  • Discounts and benefits with selected retail outlets, department stores, attractions, travel, cinemas, restaurants eyewear and more

Excited to join us? Apply now and discover a career filled with life-giving possibilities.

Please ensure to include a cover letter addressing your skills and experiences and how they align to the role.

Next steps

When it comes to recruitment we like to move fast, this means we progress suitable candidates through the hiring process as soon as we can. You'll hear from us with an outcome after your application has been reviewed and assessed.

If selected, you'll be required to complete a few background checks and we'll help you through this process.

If you require adjustments during the recruitment process, please reach out to us.

For further details on this position or to request a copy of the position description, please contact Sophie Eberhardt on

*Please note, we cannot accept applications via email so please apply online if interested

This vacancy is being managed directly by Lifeblood's Talent Engagement team. We won't accept candidates from external recruitment agencies on this occasion.

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