Delivery and Customer Service Representative

3 weeks ago

Sydney, New South Wales, Australia Splend Full time

About Us


Launched in 2015, Splend provides people from all walks of life the freedom to earn an income through flexible, all-inclusive car subscriptions.

Our unique products offer rental or rent-to-buy car subscriptions for rideshare and delivery drivers who work with platforms such as Uber, AmazonFlex and more.

Essentially, we empower people to take charge of their own career and earning potential.

But we don't just hand over the keys and wave goodbye; Our turn-key solution takes the admin work out of the equation for drivers and uses data insights to keep them safe, freeing up their precious time for all the important things in life.


Our Positive Impact


We're fast-tracking our transition into green mobility, reducing our carbon footprint by transitioning to electric and hybrid cars, making us an industry leader for this vitally important environmental change.


Here at Splend, we also believe that it's our people who bring it all together and that an inclusive workplace is not only the right thing to do, but it is also a business imperative.

By fostering a culture of inclusivity, we can attract and retain the best talent, create stronger relationships with our customers, and ultimately drive better business results.


About the Role
The Delivery Specialist role will sit in our

Haberfield Hub and is responsible for delivering a best in a class customer service as well as creating unforgettable experiences when presenting our customers with a brand new vehicle. Along with

What You'll Bring:

  • Excellent customer experience skills with a high level of empathy
  • You will be interacting with customers from all corners of the globe, so the ability to explain complex information in a clear and concise manner is a must for this role
  • Attention to detail is paramount.
  • Being a scale up business no two days are the same. You may be asked to perform duties outside of this job description. So, you will be a natural team player
  • A passion for working in a fast paced ever changing environment

Our Benefits and Culture:

  • Performancebased bonus
  • Birthday day off on us
  • Opportunity to participate in the employee share program (equity)
  • Employee Assistance Program
  • Novated lease program
  • At Splend, we believe that diversity and inclusion are essential to our success. We are committed to creating a workplace where everyone is respected, valued, and supported. We embrace and celebrate differences in race, ethnicity, gender, age, sexual orientation, religion, and ability, and we actively seek out diverse perspectives and experiences to drive our growth._

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