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Casual Customer Service

3 months ago

Ballarat, Victoria, Australia Telstra Full time
Employment TypeCasualClosing Date10 Oct :59pmJob TitleCasual Customer Service & Sales Consultant WENDOUREE

Job Summary

Deliver great customer service in our retail stores. Assist customers with product and pricing information. Casual Position Available.Job Description

Some of the specifics

  • Telstra Store Wendouree, Shop 71 Stockland Shopping Centre, Corner Norman and Gillies St, Wendouree VIC 3355
  • Casual Position Available
  • Monday to Wednesday 9.00am - 5.30pm, Thursday to Friday 9.00am - 6.00pm, Saturday 9.00am - 4.00pm, Sunday 10.00am - 3.00pm

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.

About the Role

Are you an experienced Customer Service & Sales professional, who thrives working in a fast-paced and rewarding environment? If yes, then this role is for you

Duties

  • Provide quality customer service to all customers
  • Maximise sales by providing latest product and service information to our customers.
  • Achieve sales and performance targets
  • Ensure store presentation is in line with retail shop standards

Skills and experience

  • Experience in a customer facing role
  • Proven record of delivering great customer experiences
  • Ability to solve complex problems
  • Effective communication skills
  • Previous experience in a customer facing environment is highly advantageous

Benefits

  • Fantastic career growth prospects
  • Ongoing Product Training & Development
  • In Store Mentor and Support
  • Highly rewarding sales environment
  • Corporate discounts and benefits