Service Desk Manager

IT Service Desk ManagerFounded in New Zealand by Sir Michael Hill in 1979, Michael Hill is a great retail success story. Over more than 40 years, we have grown to more than 280 stores across New Zealand, Australia and Canada. IT is at the forefront of what we do Join the award-winning Global IT team in this rare Management position.Reporting to our IT...

About NovotechNovotech is the Asia-Pacific CRO designed for biotech, accelerating clinical development via cutting-edge technology to improve patient lives.Working in a fast-paced and adaptable environment, we strive to set the benchmark for both business and clinical trial performance across all clinical trial phases and therapeutic areas.Our people are...

Contract to Perm Opportunity Plenty of parking onsite Opportunity to support a national construction companyOur client is a National Civil Construction company and they are seeking an experienced IT Service Desk Officer to join their team on an initial contract basis, with view to go permanent after a few months. As the IT Service Desk Officer, your primary...

12 months contract must have technical knowledge background to work within a dynamic team environment.Service Desk Officer 12month contract Customer service experience working in a large Queensland government department Experience with Ivanti Service Manager Service Desk software or similarAre you an experienced Service Desk Officer with experience in...

A well-established and rapidly growing IT company supporting clients across Australia:- A real Aussie success story**:You will be responsible for leading, supporting and training the technical team:- Work in a professional, collaborative and highly-skilled team of engineers:- Very supportive management style and culture:- Training and Development:- $120-150k...

KEY RESPONSIBILITIES:- Service Desk Experience: Utilize your service desk experience to promptly address and resolve technical issues raised by end-users.- User Access Management: Complete user access requests to various systems, ensuring security and compliance standards are maintained.- ITIL Processes: Follow ITIL processes in service desk management to...

Synergy Placements is partnering with a QLD Government Department to help source for their service desk operator team.Role Duties Customer service experience working in a large Queensland government department Extensive experience with Ivanti Service Manager Service Desk software Extensive experience with PureCloud call management software Extensive...

Excellent location - close to freeway Supportive team Oil and Gas Industry_About Contract Resources_Contract Resources (CR), established in 1989, is a rapidly growing global organisation which provides specialised Industrial and Mechanical services to Refineries, Petrochemical and Industrial Plants and has offices in Australia, New Zealand, and the Middle...

Your OpportunityAs Service Desk Officer, you will have relevant experience in the ICT industry, preferably IT Service Desk and it is desirable that you have relevant qualifications and ITIL certification. You will possess a strong passion for customer service, demonstrate good time management and communication skills. You will also have proven ability to...

Title:IT Service Desk AnalystLength:Permanent Location: BrisbaneSalary:$65k + Super The role:As an IT Service Desk Analyst, you'll be the first point of contact for all IT-related inquiries and issues within our vibrant and fast-paced company. You'll play a key role in ensuring the seamless operation of our IT systems, providing exceptional customer service...

Brisbane CBD 2+ years experience Exposure to a legal or professional servicesThis role is an amazing opportunity for someone who has 2+ years experience within the Service Desk/IT Support environment and ideally has had exposure to the legal or professional services industry.The responsibilities include: Taking first line calls from partners and staff and...

Rare opportunity to join an enterprise environment as the IT Service Desk Team Leader.This role, manages a team of IT client service officers who are responsible for our Incident Management and Service Request practices, providing excellent customer service, prompt and accurate client responses, proactively managing adherence to agreed service levels and...

Why work for Brennan?At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business. Because of...

We are seeking a highly motivated and experienced Service Desk Team Lead to join our client's dynamic and growing organisation.As the Service Desk Team Lead, you will be responsible for managing a team of 5 Service Desk Analysts and ensuring the smooth operation of our service desk function. Your primary focus will be to enable improved business outcomes...

We are very excited to partner with a Large Government Department as we search for a Service Desk Team Lead to join their IT Service Desk Team on a full-time permanent basis. Your Opportunity: Are you ready to lead and manage an IT Service Desk team? As the Team Leader, you will spearhead the delivery of technical support and client services in alignment...

u&u Recruitment Partners are proud to be partnering with several key clients to built out their ICT Support functions. We are currently recruiting for multiple Service Desk Officers (Lvl 1 / Lvl 2) in both day rate contract and 12-month fixed term capacities.Service Desk Officer (12-month fixed term to transition into permanent position)This position is...

Service Desk Analyst (Help Desk) - Icon Group, South Brisbane Information Technology Brisbane Full Time Icon Group Information Technology Brisbane Full Time Icon Group Service Desk Analyst – Icon GroupJoin our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide...

Information TechnologyBrisbaneFull TimeIcon GroupService Desk Analyst - Icon GroupJoin our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. We offer a hybrid of Office (South Brisbane)...

Information Technology Brisbane Full Time Icon Group Service Desk Analyst – Icon GroupJoin our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. We offer a hybrid of Office (South...

Key responsibilitiesIn the role of Service Desk and Testing Consultant you will undertake activities relating to the installation, configuration and maintenance, testing, administration and support of Information Technology and Telecommunications to meet the needs of the Office of Industrial Relations.Accountabilities include: Provide first and second level...