PTA Revenue Protection Officer

2 weeks ago


Perth, Western Australia MSS Security Pty Ltd Full time

About the Company

As a top-notch security company in Australia, MSS Security boasts extensive experience in providing top-tier services and safeguarding some of the country's most prominent locations.

Culture

At MSS, employees thrive because we:

  • Have a strong focus on people and culture
  • Offer abundant opportunities for development and advancement
  • Provide stability and reliability in roles
  • Work collaboratively and strive for high achievements
  • Know how to have a good time while getting the work done

About the role

This position involves maintaining a security presence on urban train services and stations within the Perth train network. Join a dedicated team with a customer-centric approach, delivering exceptional service to all customers and fostering strong relationships with internal stakeholders. Responsibilities include:

  • Inspecting passenger tickets and enforcing policies
  • Conducting static and patrol duties in the Perth metropolitan area
  • Providing outstanding customer service and assisting the public
  • Resolving conflicts and disputes efficiently
  • Completing incident reports as necessary

Candidates will undergo a week of paid training with the client before commencing employment. Training will be held from August 12th to August 16th, 2024.

A recruitment assessment center will take place on June 22nd. Successful candidates will be contacted by the People and Culture Coordinator for the assessment.

Skills and experience

  • Valid Security license, First Aid certificate, and Certificate II in Security Operations
  • Customer service experience with a high standard of presentation
  • Excellent verbal and written communication skills
  • Valid WA driver's license

If you are interested in the security industry but lack qualifications, consider our Scholarship Program for more information.

How to apply

MSS Security is an Equal Opportunity Employer that values diversity and individual contributions. Complete your application by answering a few questions and uploading your cover letter and CV.

Outline how your skills align with the role requirements in your cover letter to enhance your chances of success.

Thank you for considering MSS as your potential employer; we anticipate your application.


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