Major Account Manager

2 weeks ago


Dandenong, Victoria, Australia Coates Full time

About us
You've probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we're more than just scissor lifts and diggers.

We're an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training.


We're proudly Australian-owned, with a long history of supporting customers to deliver major projects, and an exciting future focused on digital transformation, sustainability and growth.

At Coates, we understand that we're nothing without great people. So, you don't just work for us, we work for you.

We're here to support and equip you with great training and development, flexible work options and a positive team environment to help you build your career from the ground up or take it to the next level.


Your new role awaits:


As a Coates Major Account Manager, you will be responsible for fostering strong relationships with key stakeholders to generate a pipeline of business opportunities that will drive revenue growth.

Understanding your key stakeholder's needs and the market in which they operate is crucial to successfully delivering mutually beneficial outcomes and maintaining valuable relationships.


This role will be responsible for a portfolio of mid-tier clients across Victoria, and can be based in Melbourne or from Victorian regional locations.


  • Identify and implement strategic initiatives for new sales growth opportunities
  • Build and nurture trusted relationships with new and existing stakeholders
  • Continuously research target markets and advise accordingly of risk and opportunity
  • Work with internal business teams to develop and deliver strategic plans
  • Persistently pursue all business and sales leads and opportunities

About you:

To be successful in this role, you will have:

  • Experience in a similar senior Major Account Management position
  • Ideally have experience with selling services into large industrial, manufacturing, government or related industries
  • Excellent presentation and communication skills
  • Commercial negotiation skills, with evidence of having applied critical thinking
  • Persuasive influencing and negotiation skills and strategic planning

What you'll get in return
As part of our team, you'll enjoy a range of perks and benefits including:

  • Competitive remuneration (because we value great work and believe it should be rewarded)
  • Flexible working arrangements to help you balance your work life with your home life
  • Training and development to help build your career and equip you for success.
  • Purchased extra leave program if you want some more time to do the things you love
  • Discounted hire equipment so you can finally finish that home reno job
  • Supportive and inclusive team culture that empowers you to do your best work
  • Employee Assistance Program (EAP) for professional and confidential counselling and support
  • Volunteering opportunities through the Coates Foundation so you can connect to your community

Why Coates?
At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.

So, we're proud to be implementing our second Reconciliation Action Plan (RAP) and working to continually improve gender representation and the development of our future female leaders via our annual LEAP program.

Safety always comes first at Coates.

Our safety-driven processes and policies aim to ensure all stakeholders go to work and return home safely to their families and communities.


And to deliver on our wider people and planet responsibilities, we're committed to achieving net-zero greenhouse gas emissions and supporting our national charities and local communities through the Coates Foundation.


Ready to apply?
Diversity and inclusion are at the heart of our culture. We're committed to continually increasing the diversity of our workforce, including leadership levels. We actively encourage all people to apply.

Coates. Equipped for you
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