Customer Liaison Consultant

2 weeks ago


Bundoora, Victoria, Australia Baptcare Full time

Customer Liaison Consultant

Health and Wellbeing
Permanent Full Time
Melbourne Metro – Northern Metro

Flexible working arrangements
- Career development opportunities
- Competitive salary benefits including salary packaging

About Us

At Baptcare, we care. Our Mission and Vision are lived through our WE CARE Values: for our residents, customers, clients, partners, and supporters; with the very young through to the very old, the vulnerable, with families through all of life's stages and challenges.

Baptcare is a Not for Profit, purpose driven organisation working across Victoria, Tasmania, and South Australia. Focused on providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.

Our Values are Wellbeing, Ethics, Co-creating, Accountability, Respect and Effectiveness​.

About the role
This unique role is to match new customers with home care solutions and services from the Baptcare offerings. You will be the first face to face contact for home care solutions, supported by a phone based team and fellow team members. Your role will be to generate revenue through the sale of Baptcare's In Home Care / Health and Wellbeing products and services to new customers within a designated territory (Melbourne Metro Inner North and Northern Metro).

Duties, skills and experience
* Meet with prospective customers in their homes and provide expert advice on the variety of aged care services provided by Baptcare and complete the onboarding process
* Represent Baptcare when engaging with Primary Health Networks, General Practitioners, Nurses, Hospitals, Public Health Networks, other Health Care Institutions and Local Community organisations
- Experienced user of client management systems e.g. Salesforce, Microsoft Office and Microsoft Outlook applications
- Excellent communication, sales and negotiation skills

For You

Baptcare is focused on living our values, not just talking about them. You'll find the culture at Baptcare is one of genuine respect, support, and positive intention. We work hard to achieve results through change, continuous improvement, and ongoing focus on providing the best service delivery to our stakeholders.

Further, the successful candidate will receive:

· A competitive salary, company car plus access to the tax benefits of salary packaging and novated leasing.

· Access to confidential counselling and support services.

· Be part of an organisation and a team that is driven to make a difference to the lives of our vulnerable community members.

How to Apply

Click 'Apply Now' to submit your application.

Only short-listed applicants will be contacted.

· Applicants must have the right to work in Australia.

· The successful applicant will be required to undergo a National Criminal History check.

If you require support with the application process, please contact

Baptcare is committed to building a respectful and inclusive workplace, appointing the best person for the role, and supporting diversity. We welcome applicants who may require adjustments.

Baptcare is dedicated to the safety, empowerment and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children and young people to feel safe and respected.



  • Bundoora, Victoria, Australia bravoauto Full time

    Who are we?At bravoauto our core purpose is to create an incredible customer experience for the most iconic car brands in the world. We are committed to putting our customers first every time, every day, everywhere. We promise to offer more choice, more transparency, more value, more support and most of all, more of everything our customers expect. Our goal...


  • Bundoora, Victoria, Australia people2people Full time

    ASAP Start 3 month assignment:- Work close to home in Melbourne North:Full time hoursThe Company:Our client is a well known Australian Brand with a global client base, they are a leader in their industry based in Melbourne's Northern Suburbs.An immediate need has arisen for an experienced Customer Service Representative/Order Processor who can come on board...

  • Claims Consultant

    2 weeks ago


    Bundoora, Victoria, Australia Fuse Recruitment Full time

    Claims Consultant- Location: Bundoora Victoria- Work Type: Contract- Salary:- $ $36.00 Per Hour- Reference: BH2727 We are on the hunt for a Claims Consultant to join our client's growing team.Due to rapid growth, an opportunity has arisen for a claims consultant to join the team in their brand new office in Bundoora. This is an exciting opportunity to join a...

  • Claims Consultant

    2 weeks ago


    Bundoora, Victoria, Australia Fuse Recruitment Full time

    Bundoora VIC 3083$32 - $35 per hourContract/Temp Enjoy helping customer and problem solving? Working in a friendly team environment? Working close to home, rather than travelling to the city? Have a look at this... Due to rapid growth, an opportunity has arisen for a Claims Consultant to join the team in their brand new office in Bundoora. This is an...


  • Bundoora, Victoria, Australia UniLodge Australia Pty Ltd Full time

    Join our reservations team at _La Trobe University Bundoora Campus located in Bundoora, VIC_:Casual opportunity offering flexibility hours to accommodate busy personal/student life Vibrant and supportive team culture with realistic opportunities for career growth.WHY UNILODGEUniLodge specialise in student accommodation and have been an industry market leader...


  • Bundoora, Victoria, Australia UniLodge Australia Pty Ltd Full time

    Join our reservations team at _La Trobe University Bundoora Campus located in Bundoora, VIC_:Full time opportunity offering 38 hours per week Vibrant and supportive team culture with realistic opportunities for career growth.WHY UNILODGEUniLodge specialise in student accommodation and have been an industry market leader since 1996. The UniLodge Group manages...


  • Bundoora, Victoria, Australia UniLodge Australia Pty Ltd Full time

    Casual opportunity to join our La Trobe University Bundoora team located in Bundoora, VIC. Cultivate an outstanding resident experience and contribute to our great culture Work within a supportive team, and grow your career at UniLodgeWHY UNILODGEUniLodge specialise in student accommodation and have been an industry market leader since 1996. The UniLodge...

  • Care Consultant

    2 weeks ago


    Bundoora, Victoria, Australia Baptcare Full time

    Care Consultant- Northern MetroPermanent full time opportunity. Hybrid Work environment Attractive pay rates with salary packaging benefits About Us At Baptcare, we care. Our Mission and Vision are lived through our WE CARE Values: for our residents, customers, clients, partners, and supporters; with the very young through to the very old, the vulnerable,...


  • Bundoora, Victoria, Australia Cue Clothing Co Full time

    Following our iconic debut runway show at Afterpay Australian Fashion Week, take your CUE and join our incredible Cue Clothing Co team Calling all passionate fashion sales consultants and styling extraordinaires to join our premium Castle Hill boutique on a casual basis. We are open to all industries & customer service backgrounds, NOT just fashion ...

  • Claims Consultant

    2 weeks ago


    Bundoora, Victoria, Australia Fuse Recruitment Full time

    Enjoy helping customer and problem solving? Working in a friendly team environment? Working close to home, rather than travelling to the city? Have a look at this...Due to rapid growth, an opportunity has arisen for a Claims Consultant to join the team in their brand new office in Bundoora. This is an exciting opportunity to join a forward-thinking company...


  • Bundoora, Victoria, Australia La Trobe University Full time

    Work type:Continuing Full-Time, Continuing opportunity Competitive Salary including 17% Superannuation Based at La Trobe University's Melbourne (Bundoora) campusAbout the positionThe Future Student Consultant works as part of the Sales Contact Centre to deliver a personalised, trusted, and effortless experience to achieve student load targets across...


  • Bundoora, Victoria, Australia Kennedy Reid Full time

    Great opportunity for a customer service representative to gain experience with a global automotive brand and run test drives with customers.What's in it for you?This is the opportunity to become a part of a service-driven team during the launch of a new brand in the Australian market and work alongside some exceptionally talented consultants and...


  • Bundoora, Victoria, Australia Healthscope Full time

    Northpark Private Hospital is looking for an experienced Administration Officer to join the consulting suites team on a full/part-time basis. In this dynamic and diverse environment, you'll showcase your work ethic, maintain a positive attitude, and prioritize customer satisfaction.About Northpark Private Hospital:Northpark Private Hospital stands as one of...


  • Bundoora, Victoria, Australia La Trobe University Full time

    Full-Time, Continuing opportunity Competitive Salary including 17% Superannuation Based at La Trobe University's Melbourne (Bundoora) campus About the position The Future Student Consultant works as part of the Sales Contact Centre to deliver a personalised, trusted, and effortless experience to achieve student load targets across pathways, and...


  • Bundoora, Victoria, Australia The Victorian Gut Centre Full time

    The Receptionist acts as a liaison for patients, relatives, staff, doctors and all visitors to support the provision of excellent customer service.You will work within a team of professionals including physicians and nurses, helping to coordinate patients throughout their visit. We operate in a high energy environment where communication between team members...


  • Bundoora, Victoria, Australia ambience lighting Full time

    We're looking for someone to manage key accounts and the supply of architectural lighting products for architecture and interior design projects. Work across Australia's premiere brands & hospitality groups. Collaborate with Australia's (and the world's) leading architects and interior designers delivering Australia's most recognisable spaces. Personal &...

  • Sales Consultant

    2 weeks ago


    Bundoora, Victoria, Australia La Trobe University Full time

    Casual opportunity commencing July Minimum availability 3 days per week HEO2 - $39.17 per hour (increase to $40.35 in September 2024) Are passionate about helping people reach their goals and would like to work in a dynamic team? The Future Students team at La Trobe Melbourne (Bundoora) are looking for the next superstar to join their high-achieving team ...

  • Sales Consultant

    2 weeks ago


    Bundoora, Victoria, Australia La Trobe University Full time

    Work type:Casual Casual opportunity commencing July Minimum availability 3 days per week HEO2 $39.17 per hour (increase to $40.35 in September 2024)Are passionate about helping people reach their goals and would like to work in a dynamic team? The Future Students team at La Trobe Melbourne (Bundoora) are looking for the next superstar to join their...

  • Claims -

    2 weeks ago


    Bundoora, Victoria, Australia Fuse Recruitment Full time

    Enjoy helping customer and problem solving? Working in a friendly team environment? Working close to home, rather than travelling to the city? Have a look at this...Due to rapid growth, an opportunity has arisen for a Claims Consultant to join the team in their brand new office in Bundoora. This is an exciting opportunity to join a forward-thinking company...

  • Contracts Officer

    2 weeks ago


    Bundoora, Victoria, Australia La Trobe University Full time

    Work type:Continuing Full-Time, Continuing opportunity Based at La Trobe University's Melbourne Bundoora campus Work with inspiring people who are driven to make a differenceAbout the positionThe Research Office partners with La Trobe University researchers, senior executive, academic leadership and other administrative divisions to facilitate excellent...