Future Student Consultant

2 weeks ago

Bundoora, Victoria, Australia La Trobe University Full time
  • Full-Time, Continuing opportunity
  • Competitive Salary including 17% Superannuation
  • Based at La Trobe University's Melbourne (Bundoora) campus

About the position

The Future Student Consultant works as part of the Sales Contact Centre to deliver a personalised, trusted, and effortless experience to achieve student load targets across pathways, and undergraduate and postgraduate programs.

The position holder has a thorough understanding of the breadth and depth of La Trobe courses, programs, campus amenities, and student services available at the campuses, and works to deliver excellence in customer-first enquiry management to communicate the distinctive La Trobe offer to prospective students.

The position holder manages customer engagement within the Sales Contact Centre and responds to enquiries to study at La Trobe including tactical outbound engagement with prospective students. Involvement in future student programs, activities, and events may involve direct contact with children.

Skills and Experience

To be considered for this position, you will have;

  1. Relevant post-secondary qualifications or equivalent and proven administrative experience, preferably in sales and customer service with a drive to achieve sales targets.
  2. Experience and skills in achieving sales targets through exceptional enquiry management and nurturing of prospective students that includes: personalised, trusted, and effortless customer experiences.
  3. Strong organisational skills and the ability to prioritise multiple tasks, meet deadlines, and contribute to a dynamic sales environment.
  4. Strong interpersonal skills, including the ability to liaise with prospective students (undergraduate, postgraduate, and pathways) and influencers, academic staff, and members of the public.
  5. An ability to master knowledge from a broad range of courses and deliver information to customers that is clear and personalised.

Desirable:

  1. A good understanding of the higher education environment that includes the sales funnel from first enquiry to enrolment.
  2. Leadership experience in a contact centre environment

Please refer to the Position Description for other duties, skills and experience required for this position.

Welcome to Bundoora campus – Please click on the video link below:

Benefits:

  • 17% employer contributed superannuation
  • On site child care facilities
  • Flexible work arrangements
  • Discounts for staff and their family members to study a range of La Trobe courses

How to apply

Closing date: By 11:55pm Tuesday, 25th June 2024

Position Enquiries: Nav Bains - Senior Coordinator, Domestic Student Recruitment (Sales Centre)

Email:

Recruitment Enquiries: Bianca Trajanov - Talent Acquisition Consultant

Email:

Position Description below:

PD - Future Student

Only candidates with Full Working Rights in Australia may apply for this position.

Please submit an online application ONLY and include the following documents:

  • Cover letter;
  • An up to date resume
  • A separate document addressing each bullet point under the Essential Criteria 'Skills and knowledge required for the position', which is located in the position description.

Please note, applications that do not address the essential criteria may not be considered.

Please scroll down to apply.

Aboriginal and Torres Strait Islander Applicants
We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.

La Trobe University is committed to creating a diverse and inclusive workforce. We take an intersectional approach by actively supporting and encouraging people of all backgrounds and abilities to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. Flexibility in interview format will be offered to shortlisted candidates.

All La Trobe University employees are bound by the Working with Children Act 2005. If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement.

  • Future Student Consultant

    2 weeks ago

    Bundoora, Victoria, Australia La Trobe University Full time

    Work type:Continuing Full-Time, Continuing opportunity Competitive Salary including 17% Superannuation Based at La Trobe University's Melbourne (Bundoora) campusAbout the positionThe Future Student Consultant works as part of the Sales Contact Centre to deliver a personalised, trusted, and effortless experience to achieve student load targets across...

  • Student Recruitment Officer

    2 weeks ago

    Bundoora, Victoria, Australia La Trobe University Full time

    Work type:Fixed Term Parttime 0.8FTE, Fixedterm until December 202 Based at La Trobe University's Melbourne, Bundoora campus Competitive Salary including 17% SuperannuationAbout the positionThe Student Recruitment Officer (Non School Leaver) is responsible for providing high quality sales and customer service support to mature age prospective students. The...

  • Student Recruitment Officer

    2 weeks ago

    Bundoora, Victoria, Australia La Trobe University Full time

    Work type:Continuing Full-Time, Continuing opportunity Competitive Salary including 17% Superannuation Based at La Trobe University's Melbourne Bundoora campusAbout the positionThe Student Recruitment Officer plays a key role in the execution of student acquisition, customer growth, and sales and conversion tactics. The role helps to achieve the University's...

  • Student Recruitment Officer

    2 weeks ago

    Bundoora, Victoria, Australia La Trobe University Full time

    Full-Time, Continuing opportunity Competitive Salary including 17% Superannuation Based at La Trobe University's Melbourne Bundoora campus About the position The Student Recruitment Officer plays a key role in the execution of student acquisition, customer growth, and sales and conversion tactics. The role helps to achieve the University's strategic goal of...

  • Sales Consultant

    2 weeks ago

    Bundoora, Victoria, Australia La Trobe University Full time

    Work type:Casual Casual opportunity commencing July Minimum availability 3 days per week HEO2 $39.17 per hour (increase to $40.35 in September 2024)Are passionate about helping people reach their goals and would like to work in a dynamic team? The Future Students team at La Trobe Melbourne (Bundoora) are looking for the next superstar to join their...

  • Sales Consultant

    2 weeks ago

    Bundoora, Victoria, Australia La Trobe University Full time

    Casual opportunity commencing July Minimum availability 3 days per week HEO2 - $39.17 per hour (increase to $40.35 in September 2024) Are passionate about helping people reach their goals and would like to work in a dynamic team? The Future Students team at La Trobe Melbourne (Bundoora) are looking for the next superstar to join their high-achieving team ...

  • Manager, Sustainability

    2 weeks ago

    Bundoora, Victoria, Australia La Trobe University Full time

    Are you passionate about driving sustainability initiatives and making a real impact on the environment and society? La Trobe University is seeking a dynamic and experienced Manager of Sustainability to help lead efforts in creating a sustainable future for campuses and community. About the Role: As the Manager of Sustainability, you will be at the forefront...

  • Dean of Vce Vocational Major

    2 weeks ago

    Bundoora, Victoria, Australia Parade College Full time

    Home Job Info Position of LeadershipRole Description/CriteriaParade College is a member of the national body of Catholic schools known as Edmund Rice Education Australia (EREA). The College aims to help young men grow into well-rounded individuals who will make a meaningful contribution to society. In a vibrant learning community, students are encouraged to...

  • Practice Educator

    2 weeks ago

    Bundoora, Victoria, Australia La Trobe University Full time

    La Trobe Communication Clinic is a teaching, learning and research clinic that provides speech pathology services to the community on the University campus at Bundoora. The clinic is student-led providing progressive scaffolding of student skills in speech pathology from novice to entry level students, interlinking with academic subjects, and enabling...

  • Education Support Traineeship

    2 weeks ago

    Bundoora, Victoria, Australia AGA Full time

    About AGA:AGA has more than 30 years' experience in training people and placing them into employment, with a focus on apprenticeships and traineeships. AGA partners with the MAS National consortium to deliver Apprenticeship Network Provider services in Victoria.About the role:Our organisation is focused on providing support and mentoring to the successful...

  • Manager, Sustainability

    2 weeks ago

    Bundoora, Victoria, Australia La Trobe University Full time

    Work type:ContinuingAre you passionate about driving sustainability initiatives and making a real impact on the environment and society? La Trobe University is looking for a dynamic and experienced Manager of Sustainability to help lead our efforts in creating a sustainable future for our campuses and community.About the Role:As the Manager of...

  • Lecturer, Sport and Exercise Science

    2 weeks ago

    Bundoora, Victoria, Australia La Trobe University Full time

    Work type:ContinuingWe are reducing the overall use of academic casual employment and providing meaningful pathways for casual academic staff to ongoing academic employment through our casual consolidation project.To be eligible, you must (a) Have casual experience totalling at least two (2) teaching sessions at La Trobe University in the previous two (2)...

  • Lecturer, Digital Health Casual Consolidation

    2 weeks ago

    Bundoora, Victoria, Australia La Trobe University Full time

    Work type:ContinuingWe are reducing the overall use of academic casual employment and providing meaningful pathways for casual academic staff to ongoing academic employment through our casual consolidation project.To be eligible, you must (a) Have casual experience totalling at least two (2) teaching sessions at La Trobe University in the previous two (2)...

  • Lecturer (Clinic Coordinator), Orthoptics (Tf)

    2 weeks ago

    Bundoora, Victoria, Australia La Trobe University Full time

    Work type:Fixed Term Full time Fixed term until 30/6/202 Bundoora Campus Work with inspiring people who are driven to make a differenceAbout the positionThe School of Allied Health, Human Services & Sport (SAHHSS) is a leading provider of training for a range of allied health professional disciplines in Victoria. An integral part of the practical learning in...

  • Teaching Assistants

    2 weeks ago

    Bundoora, Victoria, Australia Tradewind Australia Full time

    Contract Type: Temporary Location: Bundoora, Victoria, Australia Industry: Education Salary:AU$ AU$205.67 per day + superannuation- Start Date: Reference: TA-BUN_ Contact Name: Education team Job Published:May 31, 2023Are you a Teaching Assistant looking for Casual Relief Work in 2023?Do you want the ability to pick your own schedule?Do you want more...

  • Associate Lecturer, Anatomy Casual Consolidation

    2 weeks ago

    Bundoora, Victoria, Australia La Trobe University Full time

    Work type:ContinuingWe are reducing the overall use of academic casual employment and providing meaningful pathways for casual academic staff to ongoing academic employment through our casual consolidation project.To be eligible, you must (a) Have casual experience totalling at least two (2) teaching sessions at La Trobe University in the previous two (2)...

  • Secondary School Science Teacher

    2 weeks ago

    Bundoora, Victoria, Australia Northside Christian College Full time

    Secondary School Science TeacherAbout Northside Christian CollegeNorthside Christian College in Bundoora, Victoria, is set in a tertiary education precinct in the City of Whittlesea. Northside provides engaging learning opportunities for students from Prep - Year 12 with the mission to "Transform lives through Christ and the wonder of learning." We provide...

  • College Principal:

    2 weeks ago

    Bundoora, Victoria, Australia Parade College Full time

    Home Job Info PrincipalRole Description/CriteriaParade College Bundoora is a Catholic 7-12 boys school in the Edmund Rice tradition, educating just over 2000 students across two campuses in the northern suburbs of Melbourne, Victoria. The College has a long and proud tradition of excellence in boys' education and of developing well rounded young men who are...

  • Lecturer (Clinic Coordinator), Orthoptics (TF)

    2 weeks ago

    Bundoora, Victoria, Australia La Trobe University Full time

    Full time Fixed term until 30/6/2025 Bundoora Campus Work with inspiring people who are driven to make a difference About the position The School of Allied Health, Human Services & Sport (SAHHSS) is a leading provider of training for a range of allied health professional disciplines in Victoria. An integral part of the practical learning in the disciplines...

  • Program Mentor

    2 weeks ago

    Bundoora, Victoria, Australia La Trobe University Full time

    Work type:Fixed Term Full-Time, Fixedterm until 30th June 202 Competitive Salary including 17% Superannuation Based at La Trobe University's Melbourne (Bundoora) campusAbout the positionThe Dementia Training Australia (DTA) consortium is an Australian Government funded dementia education program aimed at increasing the capacity of the health and aged care...