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Area Manager

3 months ago

Hornsby Shire, Australia MA MISSION AUSTRALIA Full time
  • Permanent Full Time | 35 hours/week
  • Location: Hornsby, NSW with travel to Brookvale, Macquarie Park and Artarmon offices
  • Salary: $126k + Super + Salary packaging benefits + Business Car
  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

This role will oversee operational management of Mission Australia services in the Northern Sydney Area. The role will represent Mission Australia within the area, building on our existing presence with government, funder and corporate stakeholders identified as a priority for the area.

Your key responsibilities will be to:

  • Lead the service delivery and performance of operations and contract delivery
  • Monitor service performance against targets and compliance. Develop and implement plans to address areas for improvement and celebrate success
  • Contribute to the development of a local service strategy, in line with the national strategic direction, which is implemented across all services
  • Develop and maintain strong relationships with key external stakeholders
  • Develop strong internal networks with key stakeholders including HR, Finance and other managers within the Region/State/Territory to drive consistency in the delivery of the programs, to share ideas, knowledge and experience
  • Support local area managers to effectively lead, develop and engage teams in line with Mission Australia wide systems, policies, processes and tools
  • Oversee the preparation and monitoring of operational budgets for services and report on performances and progress
  • Drive continuous quality improvements of service operations, identify risks, issues and opportunities. Develop and implement plans to address areas of improvement
  • Research and identify areas of opportunity for the development of the services in the area, in the context of existing portfolio and national strategy

Requirements for Success

  • Tertiary Qualification in community services, management or similar
  • Experience in leading teams across multiple service offerings in a defined geographic area
  • Demonstrated ability to deliver business outcomes on time and within budget
  • Exceptional communication and interpersonal skills and experience
  • Experience with homelessness and community mental health services is desirable
  • Experience in people management and professional development of others
  • Experience in managing stakeholder relationships, including government stakeholders
  • Demonstrated interest in community and social outcomes and a personal alignment with the culture and values of Mission Australia
  • Minimum of 3 years' experience in Senior Management
  • Experience working in Northern Sydney community services sector is desirable

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email or visit our Careers page for additional contact details.

Find out more about a career with Mission Australia.

Your benefits

  • Rewarding work – every day you know you're making a real difference
  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)
  • Free external, confidential counselling and access to chaplaincy support
  • Volunteering opportunities
  • Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How to apply

Click 'Apply' and send your application today

As a committed Circle Back Initiative employer, we will respond to your application.

Applications will be shortlisted as they are received. Please apply as soon as possible to be considered. Thank you