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Surveillance Operator

3 months ago

Gold Coast, Queensland, Australia The Star Entertainment Group Full time

The Star Gold Coast have an exciting opportunity for experienced Surveillance Operators to join our Surveillance team We are seeking highly experienced and motivated individuals to join and help expand our cohesive and motivated team.


What can we offer you?

  • A Permanent, Full Time position based on the Gold Coast
  • 30% staff discounts across our awardwinning venues on all 3 of our properties
  • Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
  • FREE buffet meal with a new menu every day at our Employee Dining Room
  • Generous Paid Leave for primary and secondary carers
  • The Star is an Employer of Choice for Gender Diversity awarded by WGEA
  • Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous

What are we looking for?

  • Previous experience in a surveillance role
  • High level of personal integrity and ability to work in an extremely restricted and confidential environment
  • Proven commitment to providing exceptional guest service to all external and internal customers
  • Well developed written and verbal communication skills
  • Demonstrated ability to handle emergency situations in a timely and professional manner
  • Sharp observation and retentive memory skills
  • Selfdiscipline and the ability to follow regimented procedures
  • Demonstrated ability to learn new processes and systems
  • Strong mathematical aptitude
  • Ability to work within a strong team environment
  • Availability to work any shift during a 24HR rotating roster, including weekends and public holidays (shifts can vary from 8, 10, 12 hours with the occasional short shift)
  • Currently hold or be eligible to obtain a Queensland Casino Licence (CE) or Queensland Key Employee Casino Licence (KE)

About us
The Star Gold Coast is a one stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ's at Atrium Bar & more It is a destination that offers relaxation and fun at the same time

Our Culture


The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.