Surveillance Trainee Operator

6 days ago


Gold Coast, Queensland, Australia Echo Entertainment Group Full time

About the Role

We are seeking a highly motivated and detail-oriented Surveillance Trainee Operator to join our team at The Star Gold Coast. As a Surveillance Trainee Operator, you will play a critical role in maintaining the safety and security of our guests and team members.

Key Responsibilities

  • Monitor CCTV cameras to detect and respond to potential security threats
  • Accurately record and investigate incidents, including reviewing footage and conducting interviews
  • Collaborate with other departments to ensure a seamless and effective response to security incidents
  • Develop and maintain knowledge of CCTV systems, security protocols, and emergency procedures
  • Participate in training and development programs to enhance skills and knowledge

Requirements

  • High level of personal integrity and ability to work in a confidential environment
  • Strong mathematical aptitude and moderate to advanced computer skills
  • Knowledge of CCTV systems and security protocols (desired but not essential)
  • Exceptional written and verbal communication skills
  • Sharp observation and retentive memory skills
  • Demonstrated ability to learn new processes and systems while following procedures
  • Current or eligible for a Queensland Casino Licence (CE) or Queensland Key Employee Casino Licence (KE)
  • Availability to work any shift during a 24-hour rotating roster, including weekends and public holidays

What We Offer

  • FREE buffet meal with a new menu every day at our Employee Dining Room
  • 30% staff discounts across our award-winning venues on all 3 of our properties
  • Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
  • The Star is an Employer of Choice for Gender Diversity awarded by WGEA
  • Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous
  • Career development, training, and courses via The Star Academy – limitless career opportunities
  • An organisation that values diversity, teamwork and being your best self


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