Patient Financial Liaison

1 week ago


South Brisbane, Australia Mater Group Full time

Job no: 499499

Work type:
Fixed Term

Location:
South Brisbane

Categories:
Administration

About the role


Mater Private is currently seeking an experienced
Patient Financial Liaison Officer to join our
Inpatient Finance Team in the Mater Private Hospital - South Brisbane.


The position is being offered as full-time Monday to Friday with hours ranging from This will be a
Fixed Term Contract till Sept 2024.

This is an excellent opportunity to bring your knowledge and expertise into a high functioning, multi skilled team.

Salary range:
$ $46.32 (MCA4) per hour plus superannuation and salary packaging


What you'll be doing


The Patient Financial Liaison Officer is responsible for accurate billing for Private Patients whilst delivering exceptional customer service to Mater Staff, Health Practitioners and the wider Health Community.

Your main responsibilities will include (but not be limited to):

  • Undertake Health Fund eligibility checks for all private patients wishing to utilise Private Health Insurance for their inpatient admission at the Mater Private Hospital
  • Prepare cost estimates for private patients admitting to the Mater Private Hospital to ensure patients are aware of any outofpocket expenses.
  • Ensure appropriate Informed Financial Consent paperwork is prepared for each private patient admission
  • Liaise with Patients, Internal Departments, Medical Consultants in relation to a patient's level of coverage
  • Always deliver exceptional Customer Service to internal and external clients
  • Answer and respond to telephone enquiries from both patients and Medical Officer's Room's
  • Discuss financial implications with patients/family members, explaining their options (Private/Public admission)
  • Banking

About you

To be successful, you will require:

  • Previous Medical Billing and Health Fund experience
  • Midlevel Technology/Computer use and knowledge/ability to learn new software
  • Demonstrable knowledge of Health Funds legislation and guidelines
  • Previous experience working in a Health-Related environment

Why join us?


Mater is Queensland's largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that's because we employ exceptional people.
#MAKEYOURMATERMOVE

  • Via salary packaging arrangements, allocate some living expenses directly from your pretaxable income and ultimately increase your takehome pay
  • Access to package meal and entertainment expenses via salary packaging
  • Access to leading education and professional development via Mater Education
  • Access to our Employee Assistance Program and onsite pastoral care teams
  • Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
  • Access to onsite, discounted parking
  • Discounted food and beverage at various campus cafés and coffee venues


It is now a mandatory requirement of employment at the Mater that you are and remain fully vaccinated against COVID-19.


In return for your skills you will have the opportunity to work for Mater Health Services South Brisbane, an Australian leader in the field of Health, Education and Research.

You will also have opportunities to increase your take-home pay with our salary packaging options.

Advertised: 08 Nov 2023 E. Australia Standard Time

Applications close: 17 Nov 2023 E. Australia Standard Time

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