Current jobs related to Property Solutions Specialist Sydney - Sydney, New South Wales - Commonwealth Bank

  • Property Acquisition Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Rubix Solutions Full time

    Job DescriptionRubix Solutions is seeking a highly skilled Property Acquisition Specialist to join our team. As a key member of our Property Team, you will be responsible for proactively resolving complex property-related issues and securing alternative sites for high-risk sites in our portfolio.Key Responsibilities:Provide professional telecommunications...

  • Property Valuer

    2 weeks ago

    Sydney, New South Wales, Australia Opteon Property Group Pty Ltd Full time

    About Opteon Property Group Pty LtdWe are an international provider of valuations, advisory, and specialist property services in the Australian, New Zealand, and US markets. Our company is recognized as the largest valuation professional services firm in these regions, delivering meaningful solutions for our clients across all property types and market...

  • Property Investment Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Freedom Property Investors Pty Ltd Full time

    About the Role:We are seeking a highly motivated and driven individual to join our team as a Property Investment Consultant. As a key member of our sales team, you will be responsible for speaking with warm prospects, scheduling appointments with our Senior Property Specialists, and managing a pipeline of prospects to achieve set targets.Key...

  • Cleaning Specialist

    3 weeks ago

    Sydney, New South Wales, Australia ISS PROPERTY SERVICES PL Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Cleaning Specialist to join our team at ISS Property Services P/L. As a Cleaning Specialist, you will be responsible for maintaining the cleanliness and organization of our school facilities, ensuring a safe and healthy environment for students, teachers, and staff.Key ResponsibilitiesClean...

  • Property Investment Consultant

    1 week ago

    Sydney, New South Wales, Australia Freedom Property Investors Pty Ltd Full time

    About the RoleWe are seeking a highly motivated and driven individual to join our team as a Property Investment Consultant. As a key member of our sales team, you will be responsible for speaking with warm prospects, scheduling appointments with our Senior Property Specialists, and embodying our company values.Key ResponsibilitiesSupport and grow our team...

  • Property Valuer

    24 hours ago

    Sydney, New South Wales, Australia Opteon Property Group Pty Ltd Full time

    About Opteon Property Group Pty LtdWe are an international provider of valuations, advisory, and specialist property services in the Australian, New Zealand, and US markets. As the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients across all property types and market sectors.About the RoleThis...

  • Property Valuer

    5 days ago

    Sydney, New South Wales, Australia Opteon Property Group Pty Ltd Full time

    About Opteon Property Group Pty LtdWe are an international provider of valuations, advisory, and specialist property services in the Australian, New Zealand, and US markets. As the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients across all property types and market sectors.About the RoleThis...

  • Property Management Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Belle Property Australasia Full time

    About UsBelle Property Australasia is a dynamic and growing real estate company seeking a motivated and enthusiastic Junior Property Manager to join our team.About the RoleWe are currently looking for an experienced Junior Property Manager to join our close-knit team that treats each other like family.Key Responsibilities:Maintain strong communication with...

  • Senior Identity Solutions Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Zone IT Solutions Full time

    About the RoleWe are seeking a highly skilled Senior Identity Solutions Specialist to join our team at Zone IT Solutions. As a Senior Identity Solutions Specialist, you will be responsible for providing technical leadership and overseeing One Identity projects to ensure the successful implementation of One Identity solutions for our clients.Key...

  • Property Management Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Belle Property Australasia Full time

    About UsBelle Property Australasia is a dynamic and growing real estate company seeking a motivated and enthusiastic Junior Property Manager to join our team.We are a youthful, fun, and professional organization that values high energy, performance, and culture.About the RoleWe are currently looking for an experienced Junior Property Manager to join our...

  • Property Manager

    2 weeks ago

    Sydney, New South Wales, Australia Investa Property Full time

    About the RoleWe are seeking an experienced Property Manager to oversee a prestigious A-Grade asset in Sydney CBD. As a key member of our team, you will be responsible for delivering high-quality property services, building strong tenant relationships, and providing financial reporting and operational needs to the portfolio.Key ResponsibilitiesOperations:...

  • Property Valuation Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Marsh Pty Ltd Full time

    About the Role:Marsh Pty Ltd is seeking a highly skilled Property Valuation Specialist to join our team in Sydney CBD. As a Property Valuation Specialist, you will play a crucial role in supporting our ongoing growth in the NSW & ACT office.Key Responsibilities:Assist with a multi-year project across NSW, working closely with the project manager to ensure...

  • Integration Solutions Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Zone IT Solutions Full time

    About the RoleWe are seeking a highly skilled Integration Solutions Specialist to join our team at Zone IT Solutions. As an Integration Solutions Specialist, you will be responsible for analyzing, designing, and implementing integration solutions to meet the business needs of our clients.Key ResponsibilitiesIntegration Solution Design: Design and develop...

  • Property Valuer

    1 week ago

    Sydney, New South Wales, Australia Opteon Property Group Pty Ltd Full time

    About Opteon Property Group Pty LtdWe are a leading provider of valuations, advisory, and specialist property services in the Australian, New Zealand, and US markets. Our team of experts delivers meaningful solutions for clients across all property types and market sectors.About the RoleThis position will play a vital role in the further development of our...

  • Property Valuer

    1 week ago

    Sydney, New South Wales, Australia Opteon Property Group Pty Ltd Full time

    About Opteon Property Group Pty LtdWe are a leading provider of valuations, advisory, and specialist property services in the Australian, New Zealand, and US markets. Our team of experts delivers meaningful solutions for clients across all property types and market sectors.About the RoleThis position will play a vital role in the development of our...

  • Digital Hybrid Valuer

    2 weeks ago

    Sydney, New South Wales, Australia Opteon Property Group Pty Ltd Full time

    About the RoleWe are seeking highly motivated and experienced Property Valuers to join our Digital Hybrid Property Valuers team at Opteon Property Group Pty Ltd. As a key member of our team, you will be responsible for providing high-quality valuations and assessments remotely, utilizing our market-leading technology and platforms.Key ResponsibilitiesConduct...

  • Residential Property Valuer

    3 weeks ago

    Sydney, New South Wales, Australia Opteon Property Group Pty Ltd Full time

    About the RoleWe are seeking highly motivated and experienced Property Valuers to join our Digital Hybrid Property Valuers team at Opteon Property Group Pty Ltd. As a key member of our team, you will be responsible for providing high-quality valuations and assessments remotely, utilizing our market-leading technology and platforms.Key ResponsibilitiesConduct...

  • Lawyer to Associate, Property Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Sparke Full time

    About Sparke HelmoreWe are a leading Australian law firm with a rich history and a strong commitment to our people, clients, and communities. Our culture is built on the power of relationships and we value diversity and inclusivity.Our Property PracticeOur national property team is a dynamic and collaborative group of accredited specialists, senior...

  • Retail Property Manager

    3 weeks ago

    Sydney, New South Wales, Australia Property Network of Australia Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Property Manager to join our team at Property Network of Australia. As a key member of our property management team, you will be responsible for the day-to-day operations of two high-quality shopping centre assets in the Northern Beaches of Sydney.Key ResponsibilitiesCentre Management:...

  • Product and Underwriting Specialist

    1 week ago

    Sydney, New South Wales, Australia Ecclesiastical Insurance Group Full time

    About the RoleWe are seeking a highly skilled Product and Underwriting Specialist to join our team in Melbourne, Sydney, or Brisbane. As part of our new Operating Model, this role will play a critical part in shaping the future of our Technical Solutions team.Key ResponsibilitiesSupport the Product and Underwriting Manager in managing the profitability and...

Property Solutions Specialist Sydney

3 months ago

Sydney, New South Wales, Australia Commonwealth Bank Full time
In Financial Assistance Solutions (FAS) we can, and do, make a difference to the lives of our customers. We help customers get back on their feet when life goes wrong, or things don't go as planned. Each year more than 1 million customers fall behind on their repayments.

Every one of us will have a tough period and will need support at one time or another in their life.

That's where Financial Assistance Solutions come in. In a typical year FAS will provide over 800,000 solutions to our customers.

The Property Solutions team is part of FAS and is responsible for the management and performance of the late arrears Home Loan portfolio, by delivering operational excellence and precise execution of our arrears strategy.

The team manages over 1 billion dollars in mortgage balances and typically 1 on 1 case manages 10,000 customers per year.


The Property Solutions Specialist is responsible for the effective management of arrears and legal processes in relation to consumer arrears portfolios.

The management of our customers through a potentially emotional process requires sound communication skills whilst ensuring processes and policy are closely adhered to, ensuring that excellent customer service is delivered at all times.

The role also focuses upon minimising losses to the Bank, by seamlessly working with external service providers such as (but not limited to) Solicitors, Property Presenters, Insurance providers, and Field Mercantile Agents, to meet the Bank's objectives and service levels.


Your Responsibilities

  • Deliver a superior client experience through ownership of the client relationship, excellent service quality, multi product knowledge and timely resolution of issues
  • Management and ownership of customer accounts where loan arrears are considered to be complex, sensitive or high risk, investigating issues and providing a resolution
  • Deliver solutions to customers who may be experiencing unexpected and life changing events and not limited to customers facing sensitive and vulnerable situations, with a view to achieving the ultimate rehabilitation of our customer's financial position and wellbeing
  • Manage a portfolio of customer accounts on a 1 to 1 basis, responsible from default through to the realisation process.
  • Negotiate repayment arrangements that satisfactorily repay the debt within time frames and delegations set by the banks policies
  • You will have excellent interpersonal skills, be nonjudgmental, be fair, patient, have willingness to listen, and display empathy
  • Ensure satisfactory and timely completion of arrears management undertaking all tasks within delegation
  • Mitigate risk issues which may arise during the Realisation process
  • Identify loss positions and manage loss provisions

Your skills and experience

  • Knowledge of arrears practices for consumer products
  • Knowledge of legal processes relating to default judgment and Real Property Act legislation
  • Strong oral and written communication skills
  • Sound commercial acumen
  • Excellent Case Management and/or Relationship Management
  • Problem solving skills
  • Strong attention to detail
  • Ability to work as part of a team
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on

Advertising End Date: 28/03/2024