Outcomes and Improvement Project Officer

1 week ago

Sydney Olympic Park, New South Wales, Australia Flourish Australia Full time

Flourish Australia has an exciting new opportunity for an Outcomes and Improvement Project Officer
to join our Support Hub team:


  • Closed-term full-time until February 2024 (parental leave relief):
  • Based in
    Sydney Olympic Park (onsite parking available)
-
Flexible working from home arrangements are available and will be agreed with the successful applicant
-
Attractive remuneration package starting at $96,000 + Super

About the Opportunity:


The Outcomes & Improvement Project Officer (O&I Officer) position is responsible for supporting the implementation Flourish Australia's Outcomes & Improvement Framework ('the Framework') with a focus on service development and service improvement.

The O&I Officer continuously reviews the approach to implement the framework and ensuring data collection and insights are well communicated to staff and people we support, as well as communication materials for funders.


The role will:

  • Be responsible for communicating and building capacity across the organisation to better understand data entry, and how to gather and use data to highlight performance and outcomes.
  • Work in collaboration with the Evaluation, Research and Service Development Coordinator, Data Analyst, General Managers, Regional Managers, and IT Department.
  • Include preparing key programme performance and funder reports as well as implementation of new programs and initiatives into the databases to align with the organisational requirements to support evidencebased decision making.

_Please find further details including key tasks and responsibilities in the position description attached __here._**
About Flourish Australia:Flourish Australia is one of Australia's most experienced community mental health organisations. Our purpose is to support people to flourish, believe in their futures, and become contributing members of the community.


Our services are comprehensive and highly personalised because each person's experience will be different and their needs, as an individual, are unique.

Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.

Selection Criteria:

_ Essential:
_

  • A strong commitment to, and expert understanding of, recoverybased practice in the workplace.
  • Advanced knowledge of Microsoft Office and expert knowledge of data information management systems.
  • Demonstrated skills in project management.
  • Demonstrated experience in systemic advocacy.
  • Demonstrated ability to collate and analyse data and prepare written reports.
  • Demonstrated ability to communicate effectively across all levels of the organisation and to communicate complex information in a concise and meaningful way to a variety of target audiences.
  • Proven ability to work independently, with initiative and take direction as required.
  • Proven problem solving and people management skills.
  • Excellent demonstrated written, verbal and interpersonal communication skills.

_Desirable:
_

  • A personal lived experience of a mental health issue.
  • Current driver's license.
  • A degree in behavioural sciences, research, or project management would be highly desirable.

About the Benefits:

Flourish Australia recognises and values its people as demonstrated by:

  • Attractive salary package commensurate with experience and skills
-
Employee Assistance Program for confidential wellbeing support

  • Opportunities for career development,
    professional development and training such as Mental Health First Aid, ASIST and relevant Leadership training (where applicable)
-
Inclusive initiatives such as our Rainbow Network and YarnUp for Aboriginal and Torres Strait islander staff
-
Family-friendly and flexible working conditions:

  • Comprehensive infrastructure including a laptop, mobile phone and other resources for work purposes
  • Exclusive
    fleet pricing discounts with Kia Motors
-
Employee discounts at 350+ popular retailers (Woolworths, Expedia, Myer, Kmart etc)

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