Strategic Account Director

2 weeks ago

Sydney, New South Wales, Australia Uber Full time

#GreatMindsDon'tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts

About The Team:

Grocery and Retail is a startup within Uber, a team focussed on growth, but with the support and leverage of Uber's large global ridesharing and delivery businesses. It is the delivery of everything that isn't restaurant food - think groceries, essentials, alcohol, pharmaceuticals, beauty, and more... We are creating something brand new Many of the problems we face are new for Uber and require creative solutions that cater to different customers, we're able to solve them because we deeply care #BuildwithHeart.

About The Role:

  • Lead the acquisition, growth and retention of our largest and most strategic retail partnerships in ANZ, bringing the best selection to Uber Eats consumers. This role will encompass acquisition of new strategic partners, the expansion, growth and retention of these partners, embedding them for long term partnership success.
  • Build strong relationships with decision-makers and influencers throughout the organization; and effectively identify and exploit opportunities to improve core business metrics for our partners and for Uber Eats.
  • Conceive, design and lead growth initiatives with our partners and drive through to completion, working cross functionally with Uber's internal teams and our merchant partners to creatively solve problems to bring cross-product opportunities to life
  • Negotiate sophisticated deals and manage the associated commercial and legal processes
  • Play a key role in building out a best in class B2B acquisition and account management function in the Grocery and Retail team

The Experience You'll Bring:

  • A track record of a consultative selling approach, leading partnerships with the ASX 100
  • Track record of effectively managing a strategic pipeline and/or book of business including opportunity/risk analysis, forecasting and outperforming metrics-based business goals.
  • Commercial acumen. Understanding of how businesses and organizations work and how to navigate a partner's business.
  • Project management and organizational skills. Proactive, creative and flexible. Experience working cross-functionally preferred.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to


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