Key Account Manager

2 weeks ago

Sydney Inner Suburbs, Australia Suncorp Group Full time

Permanent opportunity:

-
Reporting to the Executive Manager Key Accounts:


  • Build/facilitate effective relationships with key decision makers within intermediaries and key clients:
-
Sydney CBD Location


The role is accountable for the retention and profitable growth of key accounts on a national basis by developing and maintaining relationships with intermediaries, end clients and all internal stakeholders and leveraging from the existing broker and end customer relationships to provide a complete solution to their insurance needs.

This vital role also involves ensuring consistent execution and delivery of service to our intermediaries and end clients across the GIO workers compensation offering.


What you'll do (not limited to):

  • Account managing specified Workers Compensation clients, including national employer accounts across respective jurisdictions
  • Manage and support strategic relationships with allocated key end clients and associated intermediaries
  • Retention of key accounts across workers compensation product lines, including support in renewal process where required
  • Support new business in Workers Compensation in line with our growth targets
  • Implement strategies aimed at growing our participation on other lines through existing key client relationships
  • Analyse our customer base and provide feedback on performance and opportunities.

What you will bring:

  • Minimum 5 years' experience in the Workers Compensation industry
  • Proven capabilities in managing relationships with end clients and intermediaries
  • Strong customer service background
  • Proficient understanding of workers compensation claims and profitability
  • Proven capability to achieve operational and strategic deliverables in a complex environment with shifting priorities.

Other:

  • Frequent interstate travel
  • Attendance at client and broker events.

What's in it for you:

  • Competitive salary package
  • Discounts of up to 25% on our various Insurance, Banking & Superannuation products
  • Flexible working environment and arrangements; genuine focus on worklife balance
  • Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)
  • We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program, Facilities for nursing mothers, Company share options, Social club, Years of Service Recognition).

What you will love about working with us:
Employee benefits | Suncorp Group

  • We believe we are at our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers._

Advertised: 04 Jun 2024 AUS Eastern Standard Time

Applications close: 18 Jun 2024 AUS Eastern Standard Time

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