Technical Business Process Writer

1 week ago


Southbank, Victoria, Australia Experis Full time

Leading client in
Melbourne is looking for a
Technical Business Process Writer on a
4 months contract plus possible extension.


APPLY NOW

About this role:

The Business Process Writer role will be to work with the Governance and Reporting
team to create, define and document business procedures and policies that support
efficiencies and process improvement. Your focus will be on creating engaging
learning content for business users at all levels of the organisation. support the
creation of high-level business process documentation, to help support our internal
operational functions.

Objectives of this role:

  • Develop comprehensive documentation that meets organisational standards
  • Gain understanding of organisational needs, and translate complex
information into simple, polished, engaging content

  • Write user-friendly content that meets the needs of organsiation, turning
insights into language for user success

  • Develop and maintain detailed database of reference materials
  • Evaluate current content and develop innovative methods for improvement

Key Accountabilities:

  • Research, outline, write, and edit content, working closely with various
departments to understand requirements
write procedure manuals, technical specifications, and process documentation

  • Work with development and support leads to identify documentation
repositories, revise and edit, and determine best solutions for data compilation

  • Develop content in alternative media forms for maximum usability, with
consistent voice across all documentation

Personal Attributes that lead to success in this role:

  • Reliable
  • Attention to detail
  • Curious
  • Conscientious
  • Ethical, discrete and trusted
  • Confident and Resilient
  • Willingness to learn
  • Collaborative
  • Ability to work autonomously
  • Passionate about providing great
service to others

  • Wanting to work in a supportive
workplace culture

  • Continuous improvement mindset

Capabilities that lead to success in this role:

  • Excellent client-service ethic
  • Sound judgement
  • Ability to build and maintain collegial
relationships

  • Strong change management skills
  • Advances problem solving and
analytical skills

  • Excellent verbal & written
communication

  • Persuasive use of risk and data to
inform decisions

Qualifications and Experience

  • Two or more years of experience as an effective technical writer
  • Experience in writing documentation and procedure manuals for various
audiences including government sector

  • Superb written communication skills, with a keen eye for detail
  • Experience in working with stakeholders to improve user experience (ex:
design, UI), refine content, and create visuals and diagrams for technical
support content

  • Ability to handle multiple projects simultaneously
  • An appropriate tertiary qualification, preferably Bachelor's degree (or
equivalent) in journalism, communications, or relevant technical field

  • Firm understanding of SDLC (systems development lifecycle)
  • Previous experience in Government, Regulatory Services background

Essential
Other role-related information

The preferred applicant will need to:

  • Meet COVID-19 vaccination policy requirements
  • Successfully complete a security clearance prior to commencing including preemployment
Security Check (Declaration Form)

  • Satisfactorily complete (as per legislation) a:
  • Statutory Declaration for recruitment purposes
  • Confidentiality Declaration
  • Conflict of Interest Declaration (where applicable)
  • Refrain from engaging in any other remunerative employment without the
explicit prior consent of the Ombudsman

Victorian Ombudsman Values:
All VO employees comply with the Victorian Public Sector Employees of Special Bodies
Values. These values require that public officials demonstrate responsiveness,
integrity, impartiality, accountability, respect, leadership, and that they respect and
promote human rights.

If this sounds like you, APPLY NOW

_ Umema Netterwala_

_Recruitment Specialist_

_Let's Connect_- Aboriginal and Torres Strait Islander people are encouraged to apply._

  • Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup_

State:
QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q

State:
QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D

State:
SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856

  • Southbank, Victoria, Australia Kraft Heinz Full time

    Job DescriptionThe role:To lead the management and administration of packaging systems updates including Packaging specifications, artwork, databases and ESG compliance of packaging across ANZ, working closely with KH Packaging Suppliers to gather relevant technical information. To have a strong technical understanding of different types of packaging...

  • Technical Lead

    1 week ago


    Southbank, Victoria, Australia Experis Full time

    We have a new exciting role for a Salesforce Technical Lead to join one of our key clients on a permanent basis.You will be responsible for leading the development and delivery of initiatives, you will be overseeing the development and delivery of endorsed solutions. Focusing on new processes and technology, you will ensure smooth integrations and drive...

  • Technical Lead

    1 week ago


    Southbank, Victoria, Australia Experis Full time

    We are seeking a Technical Lead to join our client on an exciting contract opportunity in a well-known global software consultancy.Key Responsibilities:Manage the complete transition of data and analytics systems from Oracle on-site servers to the Azure cloud platform. Possess a strong understanding of Microsoft Fabric platform.Offer expertise and guidance...

  • Business Analayst

    1 week ago


    Southbank, Victoria, Australia Ayan Infotech Full time

    Ayan Infotech are looking for a Business Analyst for a long term contract job opportunity in Melbourne.All applicants must have full work rights in Australia.Role: Business AnalystLocation: MelbourneContract Duration: +6 MonthsBusiness Analyst-P and C InsuranceQualifications(indicate whether mandatory or desired) Tertiary qualifications in IT, Business or...


  • Southbank, Victoria, Australia Ayan Infotech Full time

    Ayan Infotech are looking for a Process Improvement Lead for a permanent full time position in Melbourne. The position is a part of an exciting program with cutting edge technology implementation.Title: Process Improvement LeadLocation: MelbourneType: Permanent, full timeRequired Skills and Experience:Accountable for driving process excellence across...


  • Southbank, Victoria, Australia Experian Full time

    Company DescriptionDiscover the UnexpectedExperian is the world's leading global information services company. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index. We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more...


  • Southbank, Victoria, Australia SAP Full time

    We help the world run betterABOUT SAPWhat you'll doWithin the Product Engineering (PE) board area, the mission of Enterprise Cloud Services (ECS) organization is to pave the path for the future SAP by delivering end-to-end Managed services experience during a customer's cloud transformation journey. We strive to provide a spectrum of cloud deployment options...


  • Southbank, Victoria, Australia ENGIE ENERGY MARKETING AUSTRALIA PTY LTD Full time

    Overview Our team is growing Excellent opportunity for a Deal & Risk management (DRM) Business Analyst to join our Global Energy Management & Sales (GEMS) ANZ business to implement IS Projects and contribute to legacy system evolution. You will participate actively to the local deployment of Gemstone toolset in GEMS ANZ on the whole front to back chain, as...


  • Southbank, Victoria, Australia Saddleback Solutions, Inc. Full time

    Prisma Cloud - Professional Services Consultant As a Professional Services Engineer, you'll get into the details of our platform. You will push the buttons, flip the levers, turn the knobs. You do not shy away from difficult challenges as it relates to cybersecurity, implementations, and integrations. You are the technical authority and will interact...


  • Southbank, Victoria, Australia INTERNATIONAL POWER PTY LTD Full time

    Requisition ID:Location: Southbank, AU, 3006The Role:Newly created role We are seeking an experienced Process, Portfolio and Governance Manager to be responsible for adapting and implementing essential processes to oversee Digital & IT activities in alignment with the Chief Information Officer's vision.Additionally, the incumbent will play a vital role in...


  • Southbank, Victoria, Australia Peoplebank Full time

    Location: Southbank Job Type: Contract Posted:about 1 hour agoContact: Ryan Ching Discipline:General IT Reference: About the CompanyOur client is one of the largest telco organisation in Australia, and they are looking for a Technical Delivery Lead (Data) to work within their campaign execution space.Role and responsibilitiesThere are also expectations to...


  • Southbank, Victoria, Australia Mirvac Full time

    Mirvac's people are our most valuable asset. We are proud to have built a culture of inclusivity, innovation and collaboration, becoming a place where people genuinely want to work. Two recent accolades to reflect this are:#1 in AFR BOSS' Best Places to Work in Property, Construction & Transport 2022#1 Company Globally for Gender Equality in Equileap's 2022...


  • Southbank, Victoria, Australia Paxus Australia Pty Ltd Full time

    Posted 12 April 202- SalaryNegotiable LocationSouthbank Job type Contract DisciplineIT General ReferenceBBBH260975_Job description:You are delivery driven with a strong ability to communicate and influence key stakeholders to achieve business outcomes. You are a strategic thinker and will lean on your excellent communication and problem-solving skills to...


  • Southbank, Victoria, Australia The Business Agility Group Full time

    About the job Storage & Automation Expert - Permanent:Our Client is looking for 2 x Storage and Automation Engineers for permanent roles, to provide technical design, implementation and automation skills and provide training/knowledge to the broader Client team. Working environment will be in office, Southbank, VIC, and potentially some time working remotely...


  • Southbank, Victoria, Australia TwoScots Recruitment Full time

    $130-140k + Super Globally recognised business Flexible working arrangements ABOUT THE COMPANY TwoScots are partnering with a globally recognised Financial Institute based in Southbank. A Finance Business Partner is needed to join a Commercial Finance team of 4, partnering with the business' Technology, Education, and Finance departments. CULTURE +...


  • Southbank, Victoria, Australia INTERNATIONAL POWER PTY LTD Full time

    Requisition ID:Location: Southbank, AU, 3006The Role:Furthermore, the Digital and Business Applications Manager takes charge of the entire data life-cycle, encompassing inventory management, governance, data extraction, transformation, loading, and reporting solutions.The role will be accountable to the Chief Information Officer and can be worked flexibly...


  • Southbank, Victoria, Australia The Business Agility Group (Australia) Pty Ltd Full time

    Our Client is looking for 2 x Storage and Automation Engineers for permanent roles, to provide technical design, implementation and automation skills and provide training/knowledge to the broader Client team. Working environment will be in office, Southbank, VIC, and potentially some time working remotely from home.To be considered for this role, you MUST...


  • Southbank, Victoria, Australia Crown Resorts Full time

    BETTER BEGINS HERE Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and...


  • Southbank, Victoria, Australia IntelligenceBank Full time

    Job DescriptionReporting to the Head of Product, you'll play a crucial role in managing the outcomes of a cross-functional agile team from opportunity and discovery, definition and development to go-to-market and benefits realisation. This is a hands-on role, and we are looking for someone who can effectively manage their roadmap, mentor other product team...


  • Southbank, Victoria, Australia News Corp Australia Full time

    Job summaryDevelop and drive advertising sales strategies and deliver a genuine focus on new business and growth from within the portfolio and beyond.Provide client-focussed media solutions across all of News Corp's offerings including digital, print, video, podcasts and content integration.What's the role?Reporting to the Group Sales Director, you will be...