Clinical Operations Administration Assistant

1 week ago


Blackburn North, Victoria, Australia Ambulance Victoria Full time

At Ambulance Victoria we are proud to share our commitment to save and improve lives by providing outstanding care for our patients.

It is our promise to every patient, and it sits at the heart of everything we do.

No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our vision of 'Outstanding emergency health care every time' to life.

We are seeking a suitably experienced professional to provide administrative support to the Executive Advisor and overall Clinical Operations team.

This is a full-time, 12-month fixed term position (ending 31 Dec 2024) is based in Blackburn North, with hybrid arrangements available.

About the role
Reporting to the Executive Advisor Clinical Operations, responsibilities include, but are not limited to:

  • Provide high level administrative support to the Executive Advisor and Clinical Operations Team including diary, inbox, records management, and coordination of various documents and correspondence
  • Provide support in a timely manner ensuring compliance, confidentiality and quality requirements are upheld
  • Develop excellent working relationships across clinical operations and the wider organisation at AV
  • Maintain an ethos of excellent customer service, working collaboratively with key internal and external stakeholders
About you

To be successful for this position you will have:

  • Demonstrated experience providing administrative support within a large or complex organisation or department
  • Strong written and verbal communication with excellent interpersonal skills
  • High attention to detail using sound checking/validation processes to ensure reliable and accurate information
  • Proven ability to work autonomously and collaboratively
  • Sound judgement and maturity to ensure confidential or sensitive matters are handled appropriately
Working at AV

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance.

We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community.

If you are ready to be an integral part in bringing our values of Care, Accountable, Respect and Excellence to life at AV, we want to hear from you

Successful applicants will need to have received the mandated COVID-19 vaccinations and be willing to complete pre-employment screening including references, misconduct, and Police Checks.

This position is graded AEA Band 4 under the Ambulance Victoria Enterprise Agreement 2020.

Hybrid working options are available however it is essential that the successful applicant maintains a presence at our Blackburn North headquarters.

How to apply

  • Cover letter outlining your interest and experience relevant to the advertised requirements
  • Current Resume


At all levels of our organisation, a diverse and inclusive workforce allows us to deliver Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.



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