Administration Assistant

1 week ago

Heidelberg, Victoria, Australia Austin Health Full time

Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the north-east of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation.

About the role

An exciting opportunity currently exists for two enthusiastic and highly experienced Administration Assistants to join our Division of Surgery, Anaesthesia and Procedural Medicine. We have two full-time positions available, both fixed term ending 30/6/2025. Hours are between 0800am-0430pm, Monday to Friday.. The roles will form part of the Surgery and Endoscopy Booking Office team, which is comprised of Administration and Nursing staff. The focus of this office is to provide efficient and streamlined care for patients.

A regular day will see you:

  • Effective phone support and act as a point of contact for Surgical and Endoscopy Access
  • Excellent customer service to all stakeholders
  • Support to the Liaison Nurses/Clinical Nurse Consultants
  • A flexible and innovative approach to work processes.

About you

To be successful in this role you must demonstrate:

  • A commitment to Austin Health values: Our Actions Show We Care, We Bring Our Best, Together We Achieve, We Shape the Future
  • Demonstrated commitment to excellence in customer service
  • Proven effective communication skills both verbal and written
  • Well-developed time management skills and ability to prioritise tasks
  • Demonstrated ability to work in a complex and changing environment
  • Ability to problem solve and be self-motivated
  • Developed computer skills and sound administrative skills
  • Accurate data management
  • Ability to work autonomously and as a member of a dynamic team
  • Commitment to quality, best practice and environmental safety
  • Ability to assist and support the implementation of quality change initiatives.

Desirable but not essential:

  • Expertise in Microsoft Office Suite (Word, Excel, Outlook)
  • Knowledge of medical terminology.

Inclusion at Austin Health
We celebrate, value and include people of all backgrounds, genders, identities, cultures, bodies and abilities. We welcome and support applications from anyone identifying as Aboriginal and/or Torres Strait Islander, physically or culturally diverse, LGBTQIA+, and people of any age.

Work with us
If you feel this role is right for you, we encourage your early application. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process or have questions about this opportunity, you are welcome to reach out to the hiring manager: Lauren Anderson (Elective Surgery Reform Administration Lead) on

Interested in finding out more about this opportunity? Click here to view the position description for further details.

Application closing date: 14 June 2024

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