Lead Incident Management

2 weeks ago

Perth, Western Australia BHP Full time

Date:5 Mar 2024
Job Posting End Date:

Job Country:
Australia
Job State/Province:Western Australia
Job Location/Region:Perth
About BHP
At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities.

Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.

Come and be a part of this success.

  • About the Role
  • In this role, you will lead a team focussed on the management and support of operational technology and systems. (Eg
  • Site ops, Technology Remote Operations Centre (TROC))
  • You will coach and develop team teams to deliver high performance.

This position will work on our Lifestyle Roster, working a pattern of days and nights, with a block of days off at the end of each swing.


On this roster, you enjoy two full weekends off out of four and will align to the following shift rotation: 2D2N5X, 2D3N4X, 3D2N5X.

Shifts are 12.5 hours including handover, and you will benefit from additional shift allowances, as part of your remuneration package.

As an added benefit, those on a Lifestyle Roster will also enjoy an additional week of annual leave per year.

- Your responsibilities:

  • Manage and maintain the Response team schedule/ roster to ensure continued coverage across all Response team Service Lines.
  • Develop rhythms and routines and is responsible for leading, training and ensuring consistent competency and operation of the Response team.
  • Ensure the effective management, running and maintenance of the technology environment to support business operations including:
  • Fleet Management Systems
  • Autonomous Haulage Systems
  • Industrial Comms (DRS/WTS)
  • Hosting
  • Networks
  • Applications
  • Rail
  • Identify, engages and manages a range of diverse internal and external stakeholders.
  • Drive the team's operational performance, accountability and transparency while ensuring focus on safety, people, production, and costs.
  • Provide input into the resolution (both reactive and proactive) of problems and assists with identifying root causes and implementation of remedies to prevent future incidents.
  • Identify area for improvement in collaboration with other Technology teams
  • Know our customer and is focused on meeting their needs.


 About You
  • Background in Operations Technology in largescale environments, preferably mining.
  • Outstanding Leadership skills and have good working knowledge of mining operational technology, process control, digital radio, fleet management and network infrastructure
  • Proven experience managing high performing teams in an operational environment.
  • Outstanding Stakeholder engagement skills
  • Excellent analytical and problemsolving skills with the ability to prioritise effectively
  • Proven Safety leadership skills

About Our Process


At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role.

As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.


Supporting a Diverse Workforce


The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program.

We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life.

These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.

At BHP, we know that we are strengthened by diversity.

We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day.

We are focused on creating a workforce that's more diverse and represents the communities where we work and live. providing a work environment in which everyone is included, treated fairly and with respect.

We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.

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