Injury Management Consultant

1 week ago

Melbourne City Centre, Victoria, Australia Victoria Police Full time

About the role:


An opportunity for four (4) x Injury Management Consultants to be part of our Health and Wellbeing Hub located in Docklands.

Three (3) x Ongoing, One (1) Fixed Term to 6 June 2025.

The Health and Wellbeing Hub is the single most significant investment in the health, safety, and wellbeing of Victoria Police employees to prevent and respond to work related injuries.

Six multi-disciplinary teams are being established, based in hubs across the state, with a focus on enhancing employee's mental health, injury prevention, early intervention, and recovery and return to work support.

This newly created team offers an exciting opportunity to support Victoria Police employees.

You will work on the ground in our Police Stations, travelling across the division as required to meet our people where they are located to deliver case management and return to work support in person.

The Injury Management Consultant will provide early and ongoing case management to a regional portfolio of workers compensation claims, supporting ill and injured employees with an emphasis on mental health and wellbeing related claims.

The position will work within a multi-disciplinary team, focusing on early intervention and returning injured workers to work.

Reporting to the Injury Management Team Leader, the incumbent will work closely and collaboratively with key stakeholders, including injured employees, their treatment providers, our WorkSafe insurance agent, and internal managers and leadership, to achieve safe and sustainable remain at work or early return to work outcomes while ensuring best practice in claims management and return to work practise.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

Your duties will include:

  • Support employees through the recovery journey, focusing on the injured workers' needs and keeping mental health and wellbeing at the forefront of your work.
  • Liaise with internal and external stakeholders to ensure the wellbeing of ill/injured members is the central focus of their rehabilitation and returntowork planning.
  • Support employees to navigate the claims process, ensuring employees are accessing appropriate treatment and negotiating return to work arrangements.
  • Provide professional and expert support, supporting the coordination of the rehabilitation and recovery of the employee with a focus on early return to work outcomes.
  • Work collaboratively in a multidisciplinary team of health, safety and wellbeing professionals and providing injury management and workers compensation expertise to the team.
  • Provide ongoing case management, monitoring recovery and capacity to return to work including facilitating return to work planning, treater negotiation and communication with Victoria Police's Workers Compensation insurer.
  • Identify claims at risk of developing secondary psychological injuries and implement appropriate measures to support injured workers with mental health concerns back to full functional capacity.
  • Facilitate proactive early intervention and prevention strategies as well as contributing to the upskilling of local managers to help influence/enhance stay at work outcomes.
  • Provide advice and guidance to managers to ensure Victoria Police and employees meet return to work obligations in accordance with the Workplace Injury Rehabilitation and Compensation Act 2013.

As the successful applicant, you will have:

  • Proven track record in effectively managing workplace injury claims and crafting return to work strategies, either through direct experience or transferable skills.
  • Expertise in handling complex mental injuries would be a significant asset.
  • Exceptional communication, negotiation, and influencing abilities, coupled with an ability to foster relationships and interact with diverse stakeholders.
  • Exceptional interpersonal skills, with a track record of establishing and maintaining productive working relationships in a multidisciplinary team environment.
  • Qualifications in Allied Health or related discipline is desirable, but not mandatory. Previous experience in injury management, vocational rehabilitation, case management, or client relationships is also beneficial.

What we can offer you:

As an employee of Victoria Police, you will have access to a range of benefits.

Some of the benefits available include:

  • Competitive salary including annual leave loading under the Victorian Public Service Enterprise Agreement
  • Generous leave entitlements including paid parental leave
  • Opportunity to purchase leave
  • Flexible working arrangements
  • Employee Assistance Program and a range of internal services to support you
  • Salary packaging options via superannuation contributions or a novated vehicle lease

Requirements and relevant information:

  • Four fulltime positions available, 3 x Ongoing, 1 x Fixed Term to 6 June 202
  • These positions are located at Victoria Police Centre, 311 Spencer

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