Lending Specialist
2 weeks ago
About the job
Key Responsibilities include:
- Providing information on our loan products to customer applicants and their brokers
- Collecting and analysing customer financial information, including bank statements, payslips
- Calculating loan term and serviceability options with applicants and brokers
- Building and maintaining external broker and customer relationships
- Establishing and building your personal brand through providing a consistently excellent standard of service
About you
You'll also have/be:
- Previous experience working in a fastpaced telephonebased role (required)
- A proven track record of meeting and exceeding targets in a high volume environment
- Obsessed with delivering a standout customer experience
- Solid communication skills with the ability to speak appropriately with people of all levels
- Confidence in analysing financial information
- Tech savvy, inquisitive, and the ability to pick up new programmes and processes quickly
- Good knowledge of the financial services or lending industry
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