Customer Success/lending Specialist Financial
2 weeks ago
The Company
***
Benefits:
- Competitive salary package with yearly bonus scheme
- Excellent training and development
- Exceptional career opportunities and growth on offer
- Central location; close to cafes, bars & restaurants
- Flexible working opportunities
- Meet likeminded people and join a dynamic team of professionals
The Job
***Reporting through to the Team Leader, you will be responsible for the following duties:
- Support your customer through the lending process from initial enquiry through to funding.
- Conduct quality, needs based conversations in order to tailor your approach to suit the client
- Process all requests for clients by appropriate deadlines
- Liaise with internal stakeholders to resolve errors/discrepancies
- Exceed service quality standards and strive for continuous process improvement
You
To be successful in this role, you must have experience in the below areas and possess the below personal qualities:
- Minimum 2 years experience working within the financial services sector, ideally in a lending or client services capacity.
- Degree qualified in business, finance, accounting or a related degree.
- Excellent communication skills, with an ability to clearly explain and simplify complex concepts over the phone.
- Strong problemsolving skills and the ability to follow processes and procedures.
- The ability to adapt to change with ease and be resilient to cope with challenging tasks.
How to apply
***-SCR-sarah-bolster
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