Customer Success/lending Specialist Financial

2 weeks ago


Sydney, New South Wales, Australia SB Recruitment Pty Ltd Full time

The Company
***
Benefits:
  • Competitive salary package with yearly bonus scheme
  • Excellent training and development
  • Exceptional career opportunities and growth on offer
  • Central location; close to cafes, bars & restaurants
  • Flexible working opportunities
  • Meet likeminded people and join a dynamic team of professionals
***
The Job
***Reporting through to the Team Leader, you will be responsible for the following duties:
  • Support your customer through the lending process from initial enquiry through to funding.
  • Conduct quality, needs based conversations in order to tailor your approach to suit the client
  • Process all requests for clients by appropriate deadlines
  • Liaise with internal stakeholders to resolve errors/discrepancies
  • Exceed service quality standards and strive for continuous process improvement
***
You
To be successful in this role, you must have experience in the below areas and possess the below personal qualities:

  • Minimum 2 years experience working within the financial services sector, ideally in a lending or client services capacity.
  • Degree qualified in business, finance, accounting or a related degree.
  • Excellent communication skills, with an ability to clearly explain and simplify complex concepts over the phone.
  • Strong problemsolving skills and the ability to follow processes and procedures.
  • The ability to adapt to change with ease and be resilient to cope with challenging tasks.

How to apply
***-SCR-sarah-bolster

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