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Health Information Services Clerk

3 months ago


Footscray, Victoria, Australia Western Private Hospital Full time
Part-Time 3 days a week

Are you highly organised? Prepare, deliver, & retrieve patient records

Opportunity to provide high-quality experience for our patients & doctors

Well-known & highly regarded private healthcare provider in Melbourne's west

About Us


WPH is a boutique private hospital located in Footscray servicing the West of Melbourne with the provision of acute services which has 62 inpatient beds.


WPH's facilities include four Operating Theatres, CSSD, Day Stay Unit, Day Oncology Unit, Overnight Ward for CCU, HDU & Surgical patients, Cardiac Catheter Laboratory, Specialist Consulting Suites, Nuclear Medicine Department and supported by pathology, pharmacy, radiology and radiation therapy services.


This variety creates an excellent opportunity for our team to be dynamic, flexible and customer focused in addressing the unique needs of our patients.

About the Role


Work alongside a professional and supportive administrative team and be responsible for efficiently preparing, delivering, and retrieving patient records to support patient care.

This is an autonomous role in which you will provide support in various administrative functions, which will include but not limited to:
The day-to-day administrative support functionality of the HIS Department

The creation, storage, protection, provision and culling of patient medical records

Retrieval and preparation of patient medical records for patient care purposes, ordering medical records from off-site storage, loose leaf and medical record filing

Release of patient information in accordance with the Privacy Act 1988 (Cth) to authorised clinical personnel, internal & external, for continuity of patient care purposes

Updating and maintenance of doctor and practice database

Performing general department duties as required

The position reports to the Health Information Services Manager.


This is a permanent position - part of a job sharing arrangement working part-time 3 days a week across Monday to Friday with the hours generally 8.00/8.30am to - 4.00/4.30pm.

About You


You will be a highly organised and process focused individual with previous experience in medical records or another clerical position within a healthcare setting.

Critical to this role is high level of accuracy, attention to detail and efficient time management.


You are able to handle the fast pace and multiple demands of this position by being able to prioritise tasks appropriately to meet timelines with a positive attitude and strong work ethic.

You are able to work autonomously with mínimal supervision.

Selection Criteria

Experience in a Medical Records / HIS Department (preferred) or similar hospital administration role

Understanding of medical records management processes

Previous experience in a private hospital setting is desirable

Knowledge of medical terminology is desirable

Excellent working knowledge of patient management systems (WebPAS preferred) & Microsoft Office

Excellent interpersonal, communication and relationship management skills

Exceptional attention to detail when handling patient data with high levels of accuracy

Exceptional organisation, analytical and problem solving skills

Demonstrated ability to work independently, flexibly and cooperatively as part of a team

Willingness and ability to learn and complete new tasks and the flexibility to embrace changes

Benefits of Working at WPH include:
Permanent hours with a great market competitive salary

Fantastic people, inclusive workplace culture, supportive management

Close proximity to public transport and subsidised car parking

Access to a range of health & well-being initiatives, staff discounts and benefits

Requirements:

Everyone who joins Western Private Hospital

  • Must be vaccinated against COVID19, Influenza and provide proof of immunisation against, or immunity to, infectious diseases as required per the Health Services Act 1988 (Vic)
Must provide a National Police Check conducted within the previous 6 months and evidence of Australian Residency / Full Working Rights

APPLICATIONS CLOSING DATE: 4th April 2024 (or earlier if position is filled)

Your current CV / Resume;


WPH is committed to a diverse and inclusive workplace and to ensuring a safe environment for children and young people.

We encourage individuals of diverse backgrounds including but not limited to those from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse and LGBTQIA+ community and people with disability to apply.


NOTE:

Only successful applicants shortlisted for interviews will be contacted.


We will not accept & consider unsolicited CVs from recruitment agencies/third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CVs sent directly to line managers.