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Sales and Administration Assistant

3 months ago

Perth, Western Australia Pact Packaging Full time
Company Description

Pact Reuse division has been built with the vision to eliminate single-use products.

After more than two decades of innovation we offer one of the most diverse reusable offerings that spans across the globe.

From IBC's and Steel Drums through to ISO Container & Tank Services, we have a Reuse solution to reduce the environmental impact and optimise economic return.


Job Description:

About this opportunity


Based at Maddington, The Sales and Administration Assistant will support the WA Procurement and Sales Manager along with the Operational Manager and ISO Container Tank Services team covering all areas of administration, customer service and sales support, whilst ensuring that the site processes are compliant with PACT Group best practice requirements.


The role not only supports but leads the site by championing best practice when it comes to administrative and office requirements.

Ultimately, the successful applicant will ensure;
- from an administrative level, smooth throughput, and process of the site administration requirements.
- from a customer service standpoint they will maintain strong relationships with our existing customer base as their 'point of contact' whilst assisting with onboarding any new customer relationships.


The ideal applicant will have a successful background working closely with operational management, blue-collar team members and drivers within a fast-paced environment.

Essential will be their communication skills with the ability to lead the sites administration.


This role is a crucial member of our site customer services, sales and admin team and will play a major part in driving our goals of process improvement, cost efficiency, quality, customer engagement and increased administrative functionality.


The key responsibilities will include:

  • General & Specific Office Administration, Customer Service and Sales Assistance as required including:
  • Day to day office management
  • Submission of estimates
  • Processing of weekly payroll
  • Invoicing of completed jobs
  • Data entry and analysis (SAP or equivalent)
  • Inbound/ Outbound calls & general customer enquiries
  • Receive and action enquiries from customers in relation to sales orders, delivery dates, stock availability, timeslots etc
  • Updating product/service information
  • Ensure prompt and accurate processing of sales orders, order changes, cancellations, stock reports etc
  • Manage open order reports and/or stock on hand dashboards
  • Provide back up support to other Sales & Admin team members across the other WA businesses if required.
  • Process credits, debits, and recharges where applicable

To be successful you will be able to demonstrate:

  • Relevant experience including manufacturing or operational administration/support
  • Previous involvement with working on an operational site
  • Experience in Payroll processing
  • Sound computer literacy including Word, Excel, Power BI and PowerPoint
  • Well developed communication and influencing skills
  • Ability to work independently, set priorities and manage competing deadlines.
  • Strong problem solving and analytical skills
Additional Information
**About us