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Costumer Service Executive

3 months ago

Sydney, New South Wales, Australia Number Resource Society Full time

Job description

Job brief
We are looking for a passionate Costumer Service Intern.

Your main goal for this role will be to monitor each employee's work and provide excellent customer satisfaction to the customers.

As a Customer service intern, you will be responsible for contacting customers and responding to their complaints in a professional manner.


Core Competencies
Fresh graduate/ students are welcome

Fluency in English (Additional languages are recommended)

Strong written and verbal communication skills

Excellent negotiation and sales skills.

A quick learner and exceptional ability to make decisions.

Ability to multitask, prioritise and manage time effectively

Ability to retain and recall important information Capacity to work independently and proactively

High aptitude for following communication guidelines, procedures and policies

Duties and Responsibilities
Responding promptly to customer inquiries.

Keeping a proper record of the customers.

Maintaining a healthy relationship with the clients.

Providing the best possible solution to the queries of the customers.

Acknowledging and resolving customer complaints.

Job Types:
Part-time, Contract, Internship, Graduate

Contract length: 2 months

Part-time hours: 20 per week

Schedule:

  • Day shift
  • Flexible hours

Language:

- english (required)