Sales Specialist

3 weeks ago

Sydney, New South Wales, Australia Avant Full time

201 Sussex St, Sydney NSW 2000, Australia Req #123

About Avant

Avant is Australia's leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years.

Avant now represents 80,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice needs. Building on this heritage, our vision is to be the most trusted professional partner in supporting doctors throughout their lives and careers.

As a mutual organisation, owned by members and run purely for their benefit, our members are at the centre of all we do. As well as providing products and services to our member, we play a broader community role by advocating for improvements in the healthcare system and in quality, safety and professionalism in medicine, through delivering education and research activities.

Doctors' Health Fund is the leading provider of private health insurance to Doctors throughout Australia. As a part of the Avant Mutual Group, we look after the needs of over 50,000 health care practitioners, students and their families.

We pride ourselves on our personal, expert service and providing extraordinary outcomes for new and existing members. This is a key role within our Sales team, to proactively sell private health insurance over the phone to new customers in the medical field by managing leads though inbound and outbound channels.

Sales Specialists are part of our front-line team and therefore need to be knowledgeable on our product, process, procedures and business rules as well as responsive to members' needs and expectations. You will work in a supportive team and training will be provided.

This is a permanent, full-time role based in our Sydney team.

Key accountabilities include:

  • Supporting doctors and their families to join our health fund by taking inbound calls and making outbound calls throughout the year, particularly during the key acquisition periods;
  • Driving proactive retention of our current membership through outbound calls;
  • Providing exceptional service with the goal of superior member satisfaction;
  • Achieving sales growth and campaign targets; and
  • Keeping up to date with all the latest product information and compliance.

The successful applicant will have:

  • A friendly and approachable personality and a 'can do' attitude;
  • Previous experience in a sales focused role;
  • Exceptional verbal and written communication skills, including listening and effective questioning skills;
  • An aptitude to learn with a willingness to be involved to learn and grow; and
  • A desire to succeed with a drive to give whatever it takes to succeed
Why work at Avant?

At Avant, our people are the centre of everything we do for our members. We offer a range of benefits and opportunities to enable you to make a difference, learn, and grow in your career.

We value our people by offering an inclusive workplace with a diverse range of benefits, flexible working options, career development, and internal mobility opportunities. Our flexible working arrangements are designed to enable genuine work-life balance.

Your development is our priority and we have a variety of learning and development programs that will support you in your career.

We offer support to our people via Employee Assistance Program (EAP), Health and Wellbeing programs, Tertiary Education Sponsorship and Support.

We have a diverse and connected work environment where your contribution and ideas will be valued and respected and make a real difference to the lives of others.

For further information, please contact our Careers team at

Please note: Avant Mutual is a vaccinated employer. Prior to the commencement of your employment by Avant, you are required to be fully vaccinated against the Covid-19 virus or have a medical certificate stating that you cannot receive a Covid-19 vaccination for valid medical reasons.

  • 201 Sussex St, Sydney NSW 2000, Australia
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