Customer Service Officer

1 week ago


Ingleburn, New South Wales, Australia BGC Australia Full time
Full On the Job Training | Based in Ingleburn

  • Inclusive culture within a tight knit team
  • Extensive employee benefits: corporate discounts and wellbeing initiatives

About Us

With distribution centres across Australia and New Zealand, BGC Plasterboard and Fibre Cement produce premium quality value for money distinctive building products including various plasterboard, cornice and jointing compounds for internal lining and a large range of external claddings for residential and commercial projects.


The Opportunity

We are looking for a charismatic individual for our Customer Service Officer role, to help our dynamic and fast paced logistics team at BGC Fibre Cement in Ingleburn You will be the first point of contact for all who walk through our doors.

You will use your personable and professional approach to manage the front desk, liaise with customers and freight companies, and provide administration support.


Your typical day will include:

  • Every day running of the front desk and general administration duties
  • Coordinating delivery runs and customer pick ups
  • Organising transport and consignment notes for deliveries including liaising with incoming and outgoing freight companies
  • Creating, issuing and processing packing slips, packing lists, credit returns and order instructions
  • Auditing of orders once loaded on transport
  • Assisting with reconciliation of transport invoices

What we'll love about you

  • Customer service or dispatch administration experience (bonus points if you have experience in logistics or manufacturing industry)
  • Exposure to an ERP such as MFG Pro is highly regarded
  • Passion and a proactive approach for customer service with strong desire to problem solve and resolve customer queries
  • Exceptional interpersonal skills with the ability to influence, negotiate and communicate at all levels and build strong relationships
  • Intermediate computer literacy, particularly in Microsoft Office
  • Excellent time management, attention to detail and organisational skills to meet tight deadlines
  • Ability to work autonomously, unsupervised as well as contribute to a strong team environment

What we offer
Backed by over 60 years of experience in the building industry, BGC operations spans manufacturing through to construction. With integrated businesses across residential construction, commercial construction, and manufacturing, we work towards building the future for more Australians.

We pride ourselves on our healthy and safe workplace culture of diversity, inclusiveness and support. At BGC, we place a very high value on our team and want to reward you for your efforts. You will enjoy great staff benefits including;

  • Inhouse BGC discounts
  • Employee Assistant Program
  • Vehicle discounts partnering with AHG
  • Corporate discounts including health insurance, Crown Hotels, retail shopping


  • Ingleburn, New South Wales, Australia Makibe Australia Pty Ltd Full time

    Located in Ingleburn, near Campbelltown in NSW our client is one of Australia's leading plastics manufacturers operating in several states of Australia.They are seeking a dynamic Customer Service Officer to join them at the Ingleburn site on a permanent basis. Someone with a "can do" attitude and friendly nature that is willing to learn and develop within...


  • Ingleburn, New South Wales, Australia Momentum Consulting Group Full time

    Our ClientOur client is an Australian-owned organisation that designs, manufactures and distributes a diverse range of engineered products on a global scale. A position has become available for an experienced Customer Service Officer accustomed to working in a fast-paced environment with exceptional attention to detail.Benefits Fully equipped gym for...


  • Ingleburn, New South Wales, Australia Chandler Macleod Full time

    Chandler Macleod are seeking a Customer Service officer to join our client based in Ingleburn, for a full time temporary position with view to permanent starting ASAP.The duties of this role include but are not limited to:Assisting with reception duties eg. First point of contact for people, meeting and greeting people on arrival, assisting with monitoring...


  • Ingleburn, New South Wales, Australia Supagas Pty Ltd Full time

    Professional Team Systemised processes Large Stable BusinessAbout the CompanySupagas is a fast-growing national company, a leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases, Medical Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service offering and...


  • Ingleburn, New South Wales, Australia PPG Industries Full time

    Responsibilities Delivering a specialised service by the receipt, processing and releasing of customer orders and credits, ensuring the customers' delivery requirements are achieved and that all information processed is accurate. Establishing meaningful contact and interaction with PPG customers providing accurate information on stock availability and...


  • Ingleburn, New South Wales, Australia Page Personnel Full time

    6 Month Contract with possibility of extension Work for a Fortune 200 Global CompanyAbout Our Client:Our client is a global fortune 150 company that operates all around the world. They produce components, equipment and speciality products. With a presence in 57 countries they are proud innovators and have a brand portfolio of more than 16,000 patents.Key...

  • Customer Service

    1 week ago


    Ingleburn, New South Wales, Australia Concept Recruitment Specialists Full time

    Part Time, 2-3 days per week Ingleburn location Temp ongoingThis is a great opportunity to get your foot in the door of one of the largest Global Logistics Company.Key Responsibilities include: Data entry Answering inbound phone calls Managing customer inquiries Running multiple daily reports on excelTo be considered for the role you should have:High written...


  • Ingleburn, New South Wales, Australia Christmas Memories Full time

    It is nearly that time of year, as we prepare the Christmas Season. We all know Christmas is the happiest time of the yearWe are looking Administration/Customer Service Heroes to help this year. There are multiple roles across two businesses. The Christmas Cart and Christmas Memories.The Christmas CartAn ecommerce business where are driven to help you make...


  • Ingleburn, New South Wales, Australia Christmas Memories Full time

    We love our customers and we need our Customer Service Heroes to love our customers too. We are looking for people who expect good customer service themselves, and so wouldn't think of offering anything but the best to all our customers. Yep, even the tired and cranky ones who, after a long day, are disappointed that something in their order arrived broken...


  • Ingleburn, New South Wales, Australia GPC Asia Pacific Full time

    Repco is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both challenging and rewarding. We have fun...


  • Ingleburn, New South Wales, Australia St Full time

    Join a supportive team in our Ingleburn branch Permanent full time position Customer service role working with the local communityHow will I help?You'll be the face of St. George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances - and delivering a tailored...


  • Ingleburn, New South Wales, Australia Coates Full time

    About usYou've probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we're more than just scissor lifts and diggers. We're an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training.We're proudly Australian-owned, with a long...


  • Ingleburn, New South Wales, Australia Edutemps Pty Ltd Full time

    Temporary Position | Immediate start Ingleburn location | On site Parking Join an RTO leading the way in safety, construction and high risk work.The CompanyEdutemps are excited to be partnering with a Registered Training Organisation (RTO) who are leading the way in safety, construction and high-risk work training and assessment. This exciting organisation...


  • Ingleburn, New South Wales, Australia CSR Full time

    CSR Limited is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand.Our purpose is 'Building solutions for a better future'....

  • Office Assistant

    1 week ago


    Ingleburn, New South Wales, Australia Makibe Australia Pty Ltd Full time

    Makibe Australia are currently looking for an Office Assistant to join our clients team in Ingleburn.About the role Working for a family owned and operated business that are committed to the development, manufacture, and supply of quality surface coatings products. Competitive hourly rate Standard office hours Monday to Friday Ongoing Casual opportunity that...


  • Ingleburn, New South Wales, Australia ARB Corporation Full time

    Great opportunity to join an industry-leading organisation Permanent, fulltime position Varied fastpaced role in a great team environmentKingsley Enterprises is a subsidiary of the ARB Group whom are Australia's leading designer, manufacturer, wholesaler, and distributor of 4x4 accessories. As an industry leader, ARB have worldwide presence in over 100...

  • Cleaner (Part-time)

    2 weeks ago


    Ingleburn, New South Wales, Australia Rodmar Cleaning Service Full time

    Experienced cleaner for office and factory. Car essential and all equipment provided. Fluent English or able to speak Spanish.Able to use a back pack vacuum (5kg). Attention to detail. Reliable. Fridays 5-7am.Also in Wetheril Park office cleaning Tuesdays 5-8am.Job Types: Part-time, CasualPart-time hours: 7 per weekSalary: $30.00 per hourSchedule: Day shift...


  • Ingleburn, New South Wales, Australia Makibe Australia Pty Ltd Full time

    Our client in Ingleburn are currently seeking an experienced administrator for their office.Key position requirements: MS Word, Excel, Outlook and Access knowledge, PDF Architect, WhatsApp, DropBox, OneDrive, SalesForce. Accounting software knowledge, such as Reckon Accounts, Xero. Processing of customer purchase orders from quote to sales order, ensuring...


  • Ingleburn, New South Wales, Australia Alsco Recruitment Full time

    The Company: 27 branches. 48,000 satisfied clients. Alsco has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963. The Alsco group consists of: Alsco, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector,...

  • Service Advisor

    1 week ago


    Ingleburn, New South Wales, Australia Just Automotive Recruitment Full time

    70-80k + bonuses Ingleburn, NSW Fulltime role. Mon-FriService Advisor Ingleburn, NSW 7080k + bonuses Ingleburn, NSW Fulltime role. Mon-FriAbout the companyOur client is a local business with a very strong customer base and plenty of work. Due to growth, they are looking to take on a Service Advisor to join their team located in Ingleburn.About the...