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Stakeholder Case Manager
3 months ago
About Us
At Arrow, we explore and develop gas fields, produce and sell coal seam gas and generate electricity.
We have operations across the Surat and Bowen basins, based in Dalby and Moranbah respectively, as well as our corporate headquarters in Brisbane.
Our vision is to be the most competitive and respected developer of unconventional gas value chains in Australia.
We are an incorporated joint venture between Shell and PetroChina (50/50), with a proud history of operating gas and power assets in Queensland since 2000.
Our Culture
At Arrow, safety is our highest priority and our values -
respect, lead, own, solve and integrate - underpin everything we do.
Work 180 Endorsed Employer for all Women. At Arrow, everyone belongs. We have a high performance culture that celebrates diversity and inclusivity, as one of our key foundations. We believe that enabling people to bring their whole selves to work creates a thriving and successful culture.
You will be Rewarded
We recruit talented and motivated people who are passionate about contributing to our journey.
Your appointment will be met with ongoing training and development opportunities, to ensure your greatest potential is realised.
Our Benefits:
- An attractive remuneration package
- Annual incentive scheme based on company & individual performance
- Flexible working arrangements combine work from anywhere and the office with flexible start and finish times
- Work180 Endorsed Employer for Women
- Ongoing learning and professional development opportunities
- Indigenous support network, 'Bundagadan', offering mentoring, workshops and coaching opportunities
- Employee Benefits Program $3000 per year to cover insurances/electricity rebates
- Novated leasing, corporate discount programs, lifestyle benefit, specialist health care service access, annual flu shot & skin check and Employee Assistance Program
- Gender neutral leave policies, including paid primary and secondary carers' leave
- Option to purchase additional annual leave
- Bonus 5 days annual leave after 5 years' service
To meet our growing demands, we are looking for a
Stakeholder Case Manager to join our team.
The Role
Reporting to the General Manager Access & Approvals, the purpose of this position is to resolve critical stakeholder issues in order to deliver on Arrow's coexistence commitments to landholders and to deliver access for the Surat Gas Project.
This is a
Brisbane or Dalby based position and will require occasional travel to/from our field operations as required.
In addition you will:
- Demonstrate a personal commitment to consistently role model Arrow's values, code of conduct, safety and the environment.
- Establish positive and productive working relationships with key stakeholders.
- Model inclusive behaviours to create a safe environment where different views and perspectives are encouraged and valued.
- Accountable for the relationship management of selected Surat Basin landholders.
- Steer the investigation and resolution of complaints and incidents related to key external stakeholders and issues.
- Develop and maintain stakeholder engagement plans associated with allocated landholders.
- Engage external consultants where required to provide technical and regulatory advice as required.
About You
You will demonstrate excellent interpersonal and communication skills along with the ability to contribute to a high performing-team with a second-to-none focus on safety and integrity.
To be considered for this role, you will ideally have:
- University Degree or relevant professional qualification (such as Law, Business, Engineering or Agriculture)
- Ability to work selfdirected, making tactical choices in the context of strategic purposes
- Demonstrable experience in: Incident investigation, complex negotiations and conflict resolution
- Understanding of relevant regulatory and legislative frameworks.
