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Implementation Consultant – Home Care

3 months ago


Melbourne, Victoria, Australia Health Metrics Full time
Customer Success - Implementation Consultant - Home Care

Posted:

07/06/2024Closing Date:
12/07/2024

Job Type:
Permanent - Full TimeLocation: Flexible

Job Category:

OtherHealth Metrics provides a leading, cloud-native, data-driven software platform for the Residential Aged Care, Retirement Living, Home Care and Disability Care sectors in Australia and New Zealand.

The Company's flagship product is called eCase.

It is an end-to-end, enterprise-wide software platform, which manages all aspects of resident and client management including clinical care, operational management, funding and billing management, mobility and organisational and regulatory reporting.

It is an exciting time of change for the business.

We have big plans for growth and we are in a strong position with support and backing from Tanarra Capital.

Our purpose is to enable the sustainable provision of care by our customers to society.

As an Implementation Consultant you'll work with the Customer Success Team and implement all modules of our flagship product eCase.

Job Description

Conducting assessments of current project capacities and timelines.
Performing implementation planning and setup activities for projects.
Be involved in scoping, planning, designing and implementing Home Care and projects across Australia and New Zealand.
Liase with internal stakeholders on business needs and contribute to solutions.
Understand the importance of effective change management and training for successful projectsDesired Skills and Experience

Experience in Home Care/Aged Care technology highly regardedBusiness consulting experience or relevant industry experienceStrong communication and analytical skillsExcellent time management skills, demonstrating the capacity to plan, prioritise and organise your time, project schedules and work on concurrent projectsHave an excellent client focus with a drive to deliver and exceed client expectationsAbility to demonstrate your relevant business and functional experienceA 'can-do' attitude with the desire to contribute to a high-performing team

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