Office Manager

1 week ago

Randwick, Australia I-MED Full time
An excellent opportunity has become available for an experienced Office Manager to join the team at our clinic in Randwick

I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, and a commitment to exceptional standards of patient care.

Reporting to the Area Office Manager, you will be providing operational leadership and management to the clinic, enabling the administrative team members to deliver high quality, efficient, professional, and friendly services to patients, customers, referrers, and the community.

You will be responsible for rostering, covering reception and providing exceptional patient focused services. Ideally you will have a experience managing a team and come from a medical/health background.

This position is ideal for a someone looking to take the next step in their career, work within a clinic setting, enjoy real job satisfaction and make a positive daily impact on the lives of colleagues and patients.

Working for I-MED offers you

A collaborative and professional working environment

Competitive remuneration package with flexible work options

Opportunities for career advancement with I-MED's continued growth and expansion

Commitment to your health and well-being, including access to employee assistance program

A range of employee benefits, such as paid parental leave and discounted health insurance

An innovative, respectful and welcoming clinic environment united in the pursuit of excellence

Key accountabilities include

Managing medical reception and clinic administration services professionally

Providing excellent customer service and patient care

Maintaining strong working relationships with patients, referrers, staff and managers

Manage clinics daily appointment schedules

Manage data and information accuracy in each clinic including invoicing and receipting

Ensure clerical staff have a clear understanding of their roles and responsibilities

Provide clerical staff with ongoing and regular feedback, mentoring and training

To be successful in this role you will have

Demonstrated experience within a senior reception role

Ability to manage, coach and lead clerical / clinical staff

Ability to lead and drive the I-MED patient care and customer service standards

Experience within Radiology is essential

Excellent interpersonal skills and demonstrated ability to communicate effectively with patients, staff and other medical and non-medical personnel verbally and in writing

Experience in a customer service environment


Discover new opportunities and join us on the journey to become the most respected and trusted medical imaging specialists in the world.

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