Admin Officer

3 weeks ago

Randwick, Australia Neuroscience Research Australia (NeuRA) Full time

NeuRA is committed to recruiting, training and retaining researchers, students and staff of the highest calibre.

What started in 1990 as discussion around a kitchen table between four scientists has now become a 300-person strong institute with 28 research groups and purpose-built facilities. Based in the Randwick Health and Innovation Precinct, Sydney, we support the most passionate scientists leading the most promising research and maintain a steadfast commitment to recruiting, training and retaining researchers, students and staff of the highest calibre.

NeuRA is an Equal Employment Opportunity Employer. We are committed to promoting equality of opportunity and eliminating discrimination in all our employment policies and practices.

**Our values**:
These are the values by which we live and work:
**Impact**:
We do things that matter to the world

**Openness**:
We are outward-looking and work on projects much bigger than ourselves

**Excellence**:
We are rigorous and set high standards in all that we do

**Integrity**:
We are honest with others and with ourselves

**Inclusion**:
We are respectful and inclusive with colleagues and partners

About the Role

The Administration Officer is a full time role on a maximum term agreement. Reporting to Professor Carolyn Sue, this role provides a range of administrative and clerical support services to enable the Neurodegenerative Outpatients Clinic which will be held in NeuRA.

Some of these subspecialty clinics include Mitochondrial and other Neurogenetic Disorders, Parkinson's Disease, and other Movement Disorders. They may also be required to assist with bookings for our clinical trials and research team.

Core key responsibilities for the role include:

- Provision of a range of administrative and clerical support services for patients attending the Neurodegenerative Outpatients Clinic which may include liaising with the Interpreter Service to organise appointments for non-English speaking patients.
- Daily preparation of clinics and appointments including patient registration, booking patient appointments, compilation of daily clinic lists, preparing medical records, printing labels and patient attendance sheets, data entry and maintenance of databases, identification of new patients and cancellations and appropriate recording in the Electronic Medical Record (eMR). This includes responsibility for billing processes.
- Management of patients' paper Medical Records including pre/post clinic collection, preparation filing tracking and returns, creation of files and updating personal details ensuring the accurate, confidential and safe storage of information.

The key selection criteria for this position includes:

- Previous experience in an administrative or customer service focused role.
- Demonstrated commitment to the provision of high level quality and customer focused services
- Ability to perform a wide range of administrative tasks in a demanding work environment
- Experience in responding to a range of enquiries and determining the appropriate response
- Preferably experienced in relevant computer systems including; Microsoft Office, iPM, eMR, and PBRC and ability to learn relevant clinical information systems.

We are a workplace that values flexibility and work-life balance. We understand that our team members have different needs and responsibilities, which is why we offer a flexible work policy that allows for hybrid work arrangements. This means you'll have the option to work remotely and come into the Randwick office, depending on your preference and the nature of your role. Our team is highly collaborative, and we believe that a combination of in-person and remote work can help us achieve the best results.

To apply

To apply, submit your CV and cover letter addressing the selection criteria

Closing date: 31 May 2023
- You must have the right to live and work in Australia._
- Neuroscience Research Australia (NeuRA) is an Equal Employment Opportunity Employer. We are committed to promoting equality of opportunity and eliminating discrimination in all our employment policies and practices._
- NeuRA acknowledges the traditional custodians of the lands on which we work, and extends respect to all Elders past and present._

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